SurfAnyTime Internet Speedtest and troubleshooting

 SurfAnyTime broadband Speed Checker

Simply click on the “Go” button below on the Ookla Speed Test to confirm the speed of your SurfAnyTime broadband connection.

Details on how to fix issues with your SurfAnyTime internet connection are in the sections below the Ookla Speed checker widget.

Not happy with Your SurfAnyTime internet service?

Check out this list of alternatives to SurfAnyTime Broadband. These are the Cheapest deals available this week.

Prices may change during contract term.

Provider
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Package Details
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Shell Energy Fast Broadband

Shell Energy Fast Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£19.99 per month

View Deal
£19.99,shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
NOW Brilliant Broadband

NOW Brilliant Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £28.50 per month
£0 activation fee.

View Deal
£20 £28.50,nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £40.95 per month
Offer ends 8 Mar.

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Super Fibre Broadband

NOW Super Fibre Broadband
63Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£23 £38.50 per month
£0 activation fee. Offer ends 7 Mar.

View Deal
£23 £38.50,nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £10 Set-up fee
£24 £44 per month
Offer ends 7 Mar.

View Deal
£24 £44,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£24.99 per month
No activation fee.

View Deal
£24.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£25 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£25,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£27 per month
Includes £75 bill credit + Free Setup for a limited period. Offer ends 7th Mar.

View Deal
£27,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£27 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£27,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£27.45 £45.95 per month
Offer ends 8 Mar.

View Deal
£27.45 £45.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£28 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £56 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£28 £56,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£28 per month
Free Setup for a limited period.

View Deal
£28,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£28.99 per month
No activation fee.

View Deal
£28.99,shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29 per month
Free Setup for a limited period.

View Deal
£29,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
50Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
£50 Reward Card + Free Setup.

View Deal
£29.99,btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£30 £43 per month
Free Setup for a limited period.

View Deal
£30 £43,skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£30.95 £49.95 per month
Offer ends 8 Mar.

View Deal
£30.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
BT Fibre 2 Broadband

BT Fibre 2 Broadband
67Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30.99 per month
£50 Reward Card + Free Setup. Offer ends 14 Mar.

View Deal
£30.99,btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30.99 per month
Free Setup. Offer 20 Mar.

View Deal
£30.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£31 per month
Lowest price ever. Offer ends 7 Mar.

View Deal
£31,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
24 Month contract · £0 £35 Set-up fee
£31.99 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£31.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£33 £53 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£33 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
516Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£33 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£33,vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
362Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£33 per month

View Deal
£33,vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£33.95 £54.95 per month
Offer ends 8 Mar.

View Deal
£33.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£34 £62 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£34 £62,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£34.95 £59.95 per month
Offer ends 8 Mar.

View Deal
£34.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

Prices may change during contract term.

Provider
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Package
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Speed
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Contract
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Monthly
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NOW Brilliant Broadband

NOW Brilliant Broadband
£0 Set-up fee
£0 activation fee.

11Mb12£20 £28.50 View Deal nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
NOW Super Fibre Broadband

NOW Super Fibre Broadband
£0 Set-up fee
£0 activation fee. Offer ends 7 Mar.

63Mb12£23 £38.50 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£10 Set-up fee
Offer ends 7 Mar.

100Mb18£24 £44 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

61Mb18£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period.

100Mb18£30 £43 View Deal skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

145Mb18£28 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

500Mb18£33 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

900Mb18£43 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,pr3,ufb,all,18m,skyvsbt
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup.

50Mb24£29.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 14 Mar.

67Mb24£30.99 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£20 Set-up fee
£50 Reward Card.

150Mb24£38.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 300 Broadband

BT Full Fibre 300 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 28 Mar.

300Mb24£34.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 28 Mar.

500Mb24£49.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 28 Mar.

900Mb24£59.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£29 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Includes £75 bill credit + Free Setup for a limited period. Offer ends 7th Mar.

264Mb18£27 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee

362Mb18£33 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

516Mb18£33 View Deal vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£39 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr2,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

54Mb18£28 £56 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

132Mb18£34 £62 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

264Mb18£40 £68 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

362Mb18£46 £74 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

516Mb18£52 £80 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

1130Mb18£58 £86 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

264Mb24£31.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

362Mb24£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

516Mb24£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

54Mb24£49.99 View Deal vmedia,bb,npl,t5,t7,pr4,sfb,all,18m,primo,promo,onlyb,ldn
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
Free Setup. Offer 20 Mar.

145Mb24£30.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
Free Setup. Offer 6 Mar.

300Mb24£35.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
Free Setup. Offer 20 Mar.

500Mb24£40.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
Free Setup. Offer 20 Mar.

900Mb24£50.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Fast Broadband

Shell Energy Fast Broadband
£0 Set-up fee

11Mb12£19.99 View Deal shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee.

38Mb12£24.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
£0 Set-up fee
No activation fee.

67Mb12£28.99 View Deal shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee.

109Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee.

207Mb12£34.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee.

311Mb12£40.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£49.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

73Mb24£25 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

100Mb24£27 View Deal voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
£0 Set-up fee
Free Setup for a limited period.

200Mb24£28 View Deal voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Ultrafast 500 Broadband

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Troubleshooting SurfAnyTime internet performance problems

SurfAnyTime Internet speedtest - Slow Internet speed

Before starting to troubleshoot the performance of your SurfAnyTime broadband connection, we suggest that you run a SurfAnyTime Broadband Speed Test to confirm your current internet speed.

It is also a good idea confirm the guaranteed minimum download speed you have subscribed to from SurfAnyTime.

You can get this info by checking a SurfAnyTime broadband bill, your SurfAnyTime contract or by contacting SurfAnyTime.

Potential causes of SurfAnyTime’s slow broadband performance

Is it your SurfAnyTime broadband that is slow or is it your device (laptop/smartphone/PC)?

You may need to check how many applications are currently running on your device.

The speed issue may be due to the over-utilisation of your device’s resources i.e RAM/CPU and not a problem with SurfAnyTime’s internet connection.

If you’re on a computer then you may use the task manager to check your Processor and RAM utilisation.

On any other device, you should try rebooting the device which hopefully should terminate all programs that may have been using up your device resources.

Re-run the SurfAnyTime Speed checker on your personal computer and your phone to see how the speed test results differ between the two devices.

Hopefully this should provide you with some info to help determine whether the issue is with your device or the SurfAnyTime broadband connection.

Is your Wi-Fi network the cause of the slowness?

The cause of the performance problem may be your wireless and not the SurfAnyTime broadband connection.

You can rule out the wireless by simply connecting your computer directly to the SurfAnyTime broadband router using a network cable and run the SurfAnyTime Speed test again.

If the result is better when you’re connected via a network cable, this shows that the issue could be with the internal wireless network.

A few other things to look further into:

  • Are the Wireless channels that you’re using for your Wi-Fi network network (SSID) overlapping with your neighbors?
  • Is the wireless network signal from the internet router obstructed?
  • Does the speed get better when you’re stood directly in-front of the SurfAnyTime internet router?

Exactly who’s connected to my Wifi network?

Have you checked that your wireless network password has not been hacked? Do you have an open Wifi network? How complex is your wireless network password? It could be time to update it.

Neighbors could be using your Wifi network and eating up all your SurfAnyTime bandwidth by downloading, uploading or even streaming music or videos on your SurfAnyTime internet connection! Worse than that, they could be carrying out illegal activities over your SurfAnyTime internet connection.

Here are 2 apps to use to scan your Wifi network to check who’s connected:

Both applications scan your Wi-Fi network and show you a list of the devices connected.

Do I need a wireless network booster for my SurfAnyTime broadband?

If you find that there are Wifi coverage holes at your house, a wireless network extender also known as a wireless Booster is the best fix to boost your Wi-Fi signal to cover any coverage gaps.

The wireless network booster picks up your existing Wifi signal as it is becoming weaker and re-transmits the wireless network signal to extend it’s reach.

Place the Wifi booster near where your wireless signal from your SurfAnyTime internet router is becoming weaker.

Position it approximately where your Wifi signal drops down to 2 bars. Walk around your home with a smartphone to try and establih where this is.

When was the last time you upgraded the SurfAnyTime internet router?

The SurfAnyTime and broadband infrastructure, in general, are constantly upgraded to support new features and improve reliability as technology evolves.  Always ensure that your SurfAnyTime broadband router is running on the latest software.

Most SurfAnyTime internet routers will allow you to carry out the software upgrade by logging into the SurfAnyTime broadband router and simply clicking on a button to perform the update.

If you cannot do this, contact SurfAnyTime and they will perform the upgrade for you or alternatively, guide you through the process.

In addition to updating the software, if you have had the same router for a long time, it’s probably worth speaking to SurfAnyTime to ask for a router upgrade.

Is the fault outside your property (at the exchange)?

This is probably the most common reason for SurfAnyTime broadband performance problems in your home and is more common with internet broadband connections that are delivered through phone lines.

If you’re unsure if this is relevant in your case, you should contact SurfAnyTime who will be able to run the relevant line checks to check if there is a problem on the SurfAnyTime broadband connection.

Is the issue because of SurfAnyTime broadband congestion?

If you’re finding that the SurfAnyTime internet connection speed in your area is slow during certain periods i.e. weekends and during the evening, then it may be because of congestion during peak times.

You should contact SurfAnyTime to check your guaranteed speed.

Find Best Alternatives to SurfAnyTime Broadband

 

Test your SurfAnyTime broadband connection

After the fault has been resolved either by yourself or SurfAnyTime, retest the broadband connection using  at least two separate Speedtests to ensure the fault is resolved:

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