Telefonica UK Internet Speed Checker and troubleshooting

 Telefonica UK internet Speed test

Click on the “Go” button on the Ookla Speed Test to check the speed of your Telefonica UK internet connection.

Details on how to fix issues with your Telefonica UK internet connection can be found below the Ookla Speed test widget.

Not happy with Your Telefonica UK broadband service?

Check out this list of alternatives to Telefonica UK Broadband. These are the Cheapest deals available this week.

Prices may change during contract term.

Provider
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Package Details
click to sort
Shell Energy Fast Broadband

Shell Energy Fast Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£19.99 per month

View Deal
£19.99,shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
NOW Brilliant Broadband

NOW Brilliant Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £28.50 per month
£0 activation fee.

View Deal
£20 £28.50,nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £40.95 per month
Offer ends 8 Mar.

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Super Fibre Broadband

NOW Super Fibre Broadband
63Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£23 £38.50 per month
£0 activation fee. Offer ends 7 Mar.

View Deal
£23 £38.50,nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £10 Set-up fee
£24 £44 per month
Offer ends 7 Mar.

View Deal
£24 £44,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£24.99 per month
No activation fee.

View Deal
£24.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£25 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£25,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£27 per month
Includes £75 bill credit + Free Setup for a limited period. Offer ends 7th Mar.

View Deal
£27,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£27 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£27,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£27.45 £45.95 per month
Offer ends 8 Mar.

View Deal
£27.45 £45.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£28 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £56 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£28 £56,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£28 per month
Free Setup for a limited period.

View Deal
£28,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£28.99 per month
No activation fee.

View Deal
£28.99,shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29 per month
Free Setup for a limited period.

View Deal
£29,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
50Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
£50 Reward Card + Free Setup.

View Deal
£29.99,btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£30 £43 per month
Free Setup for a limited period.

View Deal
£30 £43,skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£30.95 £49.95 per month
Offer ends 8 Mar.

View Deal
£30.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
BT Fibre 2 Broadband

BT Fibre 2 Broadband
67Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30.99 per month
£50 Reward Card + Free Setup. Offer ends 14 Mar.

View Deal
£30.99,btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30.99 per month
Free Setup. Offer 20 Mar.

View Deal
£30.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£31 per month
Lowest price ever. Offer ends 7 Mar.

View Deal
£31,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
24 Month contract · £0 £35 Set-up fee
£31.99 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£31.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£33 £53 per month
Free Setup for a limited period. Offer ends 7 Mar.

View Deal
£33 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
516Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£33 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£33,vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
362Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£33 per month

View Deal
£33,vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£33.95 £54.95 per month
Offer ends 8 Mar.

View Deal
£33.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£34 £62 per month
Free Setup for a limited period. Offer ends 8 Mar.

View Deal
£34 £62,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£34.95 £59.95 per month
Offer ends 8 Mar.

View Deal
£34.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

Prices may change during contract term.

Provider
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Package
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Speed
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Contract
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Monthly
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NOW Brilliant Broadband

NOW Brilliant Broadband
£0 Set-up fee
£0 activation fee.

11Mb12£20 £28.50 View Deal nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
NOW Super Fibre Broadband

NOW Super Fibre Broadband
£0 Set-up fee
£0 activation fee. Offer ends 7 Mar.

63Mb12£23 £38.50 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£10 Set-up fee
Offer ends 7 Mar.

100Mb18£24 £44 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

61Mb18£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period.

100Mb18£30 £43 View Deal skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

145Mb18£28 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

500Mb18£33 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

900Mb18£43 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,pr3,ufb,all,18m,skyvsbt
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup.

50Mb24£29.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 14 Mar.

67Mb24£30.99 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£20 Set-up fee
£50 Reward Card.

150Mb24£38.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 300 Broadband

BT Full Fibre 300 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 28 Mar.

300Mb24£34.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 28 Mar.

500Mb24£49.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 28 Mar.

900Mb24£59.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£29 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Includes £75 bill credit + Free Setup for a limited period. Offer ends 7th Mar.

264Mb18£27 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee

362Mb18£33 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

516Mb18£33 View Deal vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£39 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr2,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

54Mb18£28 £56 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

132Mb18£34 £62 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

264Mb18£40 £68 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

362Mb18£46 £74 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

516Mb18£52 £80 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

1130Mb18£58 £86 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

264Mb24£31.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

362Mb24£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

516Mb24£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 8 Mar.

54Mb24£49.99 View Deal vmedia,bb,npl,t5,t7,pr4,sfb,all,18m,primo,promo,onlyb,ldn
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
Free Setup. Offer 20 Mar.

145Mb24£30.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
Free Setup. Offer 6 Mar.

300Mb24£35.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
Free Setup. Offer 20 Mar.

500Mb24£40.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
Free Setup. Offer 20 Mar.

900Mb24£50.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Fast Broadband

Shell Energy Fast Broadband
£0 Set-up fee

11Mb12£19.99 View Deal shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee.

38Mb12£24.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
£0 Set-up fee
No activation fee.

67Mb12£28.99 View Deal shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee.

109Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee.

207Mb12£34.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee.

311Mb12£40.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£49.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

73Mb24£25 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 7 Mar.

100Mb24£27 View Deal voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
£0 Set-up fee
Free Setup for a limited period.

200Mb24£28 View Deal voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Ultrafast 500 Broadband

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How to troubleshoot Telefonica UK broadband performance problems

Telefonica UK Internet speed test - Slow broadband speed

Before you start troubleshooting the performance of your Telefonica UK broadband connection, we recommend that you run a Telefonica UK Broadband Speedtest to confirm your current connection speed.

You may also want to find out the minimum download speed that you on your broadband package from Telefonica UK.

You can get this information by checking a Telefonica UK broadband bill, your Telefonica UK contract or by contacting Telefonica UK.

Probable causes of Telefonica UK’s slow internet speed

Is it your Telefonica UK broadband that is running slow or could it be your device (laptop/smartphone/PC)?

You need to consider how many applications are currently running on your device.

The speed issue may be due to the over-utilisation of your device’s resources e.g Memory/CPU and not a problem with Telefonica UK’s internet connection.

If you’re on a computer then you may use the task manager to see your Processor and RAM utilisation.

On other device, you could try rebooting the device which should hopefully shutdown all apps that may have been hogging your systems resources.

Re-run the Telefonica UK Speed checker on your PC and your phone to check how the results differ between the two devices.

This should hopefully give you more info to help determine whether the issue lies with your PC/Smartphone or the Telefonica UK internet connection.

Is the wireless the cause of the performance issue?

The cause of the performance issue could be your Wifi network as opposed to the Telefonica UK broadband internet connection.

You could rule out the Wifi network by simply connecting your PC directly into the Telefonica UK broadband router using a network cable and run the Telefonica UK Speed test again.

If the result is better when you are connected by a network cable, this suggests that the problem may be with your Wi-Fi network.

A few other things to investigate:

  • Are the Wireless channels that you are using for your Wifi network (SSID) overlapping with the neighbors?
  • Is the Wifi network signal from the broadband router obstructed?
  • Does the speed improve when you’re stood right infront of the Telefonica UK internet router?

Exactly who’s connected to my Wi-Fi network?

Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured Wifi network? How strong is your wireless network password? It may be time to change it.

Others could be on your wireless network and using up all the Telefonica UK speed by downloading, uploading or even streaming music or videos on your Telefonica UK internet connection! Worse than that, they may be carrying out illegal activities using your Telefonica UK internet connection.

There are two applications to use to scan your Wifi network to see who’s connected:

Both applications scan your Wi-Fi network and show you a list of the devices connected.

Do I need a Wifi network booster for my Telefonica UK broadband?

You may discover that there are Wi-Fi black spots in your home, a Wifi network extender aka a Wi-Fi Booster may be the best solution to boost your Wi-Fi signal to cover any coverage holes.

The wireless extender simply picks up the existing wireless network signal just as it is starting to become weaker and re-transmits the Wifi network signal to extend it’s coverage.

Position the wireless extender where your Wifi signal from your Telefonica UK internet router is becoming weaker.

Position it near where your Wifi network signal is dropping down to 2 bars. Walk around your house with a mobile phone to determine where this location is.

When did you last upgrade the Telefonica UK broadband router?

The Telefonica UK and broadband infrastructure, in general, are constantly upgraded to support new features and improve reliability as technology evolves.  Always ensure that your Telefonica UK broadband internet router is running on the latest software.

Most Telefonica UK broadband routers will allow you to perform the software upgrade by logging into the Telefonica UK broadband router and simply clicking a button to perform the update.

If you cannot do this, contact Telefonica UK and they will do this for you or alternatively, talk you through performing the upgrade yourself.

In addition to updating the software, if you have had the same router for a long time, it’s probably worth speaking to Telefonica UK to ask for a hardware upgrade.

Is the problem external to your home (at the exchange)?

This is probably the most common reason for Telefonica UK broadband performance issues in your property and is more common with broadband connections that are delivered through phone lines.

If you are not sure if this is relevant in your case, you should contact Telefonica UK who will be able to conduct the relevant connection checks to see if there is a problem on the Telefonica UK internet connection.

Is the issue because of Telefonica UK broadband congestion?

If you are finding that the Telefonica UK internet connection speed in your area is slows down during certain times e.g weekends and evenings, it may be because of congestion during peak times.

You should contact Telefonica UK to check your minimum speed.

Find Best Alternatives to Telefonica UK Broadband

 

Re-testing your Telefonica UK broadband connection

After the problem has been fixed either by yourself or Telefonica UK, retest your broadband connection using  at least two separate Speedtests to ensure the fault is resolved:

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