Tooway Direct Broadband Speedtest and troubleshooting

 Tooway Direct internet Speed Checker

Click on the “Go” button on the Ookla Speed Test to test the speed of your Tooway Direct internet connection.

Details on how to troubleshoot problems with your Tooway Direct internet connection are in the sections below the speed test widget.

Not happy with Your Tooway Direct broadband service?

Have a look at this list of alternatives to Tooway Direct Broadband. These are the Cheapest deals available this week.

Prices may change during contract term.

Provider
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Package Details
click to sort
Onestream Fibre 40 Broadband Deal

Onestream Supreme Fibre 40 Broadband
38Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£19 per month

View Deal
£19,ones,bb,t2,t7,openr,std,all,24m,promo,primo,yttopx,pr1,
NOW Brilliant Broadband

NOW Brilliant Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £31.50 per month
£20 until the 4th of July, then £23. 12 month minimum term. (31.50/month thereafter). Prices may vary. £0 activation fee.

View Deal
£20 £31.50,nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £40.95 per month

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Super Fibre Broadband

NOW Super Fibre Broadband
63Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£21 £41.50 per month
£21 until the 4th of July, then £24. 12 month minimum term. (41.50/month thereafter). Prices may vary. £0 activation fee. Offer ends 23rd May.

View Deal
£21 £41.50,nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£23.99 per month
No activation fee.

View Deal
£23.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £5 Set-up fee
£24 £44 per month
Setup fee: £5 with £5 cashback. Offer ends 23rd May.

View Deal
£24 £44,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 per month
Free Setup for a limited period. Offer ends soon.

View Deal
£24,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£26 per month
Free Setup for a limited period.

View Deal
£26,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£26.99 per month
No activation fee.

View Deal
£26.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
No activation cost. £5 credit check fee taken off first bill for new customers only.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£27.45 £45.95 per month

View Deal
£27.45 £45.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£27.99 per month
Free Setup. Offer ends 29th May.

View Deal
£27.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
No activation cost. £5 credit check fee taken off first bill for new customers only.

View Deal
£28 £43,skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

View Deal
£28 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £56 per month
Free Setup for a limited period.

View Deal
£28 £56,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£28 per month
Free Setup for a limited period. Offer ends soon.

View Deal
£28,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29 per month
Free Setup for a limited period.

View Deal
£29,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
50Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
Free setup + £50 Reward Card.

View Deal
£29.99,btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
150Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
Free setup + £50 Reward Card. Offer ends 6th June.

View Deal
£29.99,btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
207Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period.

View Deal
£30,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£30.95 £49.95 per month

View Deal
£30.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£31 per month
Lowest price ever. Offer ends soon.

View Deal
£31,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£33 £53 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

View Deal
£33 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£33 per month
Free Setup for a limited period.

View Deal
£33,voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£33.95 £54.95 per month

View Deal
£33.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£33.99 per month
Free Setup. Offer ends 29th May.

View Deal
£33.99,pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£33.99 per month
Free Setup for a limited period. Offer ends 31st May.

View Deal
£33.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£34 £62 per month
Free Setup for a limited period.

View Deal
£34 £62,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£34.95 £59.95 per month

View Deal
£34.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

Prices may change during contract term.

Provider
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Package
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Speed
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Contract
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Monthly
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NOW Brilliant Broadband

NOW Brilliant Broadband
£0 Set-up fee
£20 until the 4th of July, then £23. 12 month minimum term. (31.50/month thereafter). Prices may vary. £0 activation fee.

11Mb12£20 £31.50 View Deal nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
NOW Super Fibre Broadband

NOW Super Fibre Broadband
£0 Set-up fee
£21 until the 4th of July, then £24. 12 month minimum term. (41.50/month thereafter). Prices may vary. £0 activation fee. Offer ends 23rd May.

63Mb12£21 £41.50 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£5 Set-up fee
Setup fee: £5 with £5 cashback. Offer ends 23rd May.

100Mb18£24 £44 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only.

61Mb18£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only.

100Mb18£28 £43 View Deal skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

145Mb18£28 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

500Mb18£33 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

900Mb18£41 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,ufb,all,18m,skyvsbt,pr3,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£0 Set-up fee
Free setup + £50 Reward Card.

50Mb24£29.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£20 Set-up fee
£50 Reward Card.

67Mb24£36.99 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends 6th June.

150Mb24£29.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 300 Broadband

BT Full Fibre 300 Broadband
£20 Set-up fee
£50 Reward Card.

300Mb24£44.99 View Deal btb,bb,npl,t5,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2,
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends 6th June.

500Mb24£34.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr3,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card.

900Mb24£59.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t5,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£26 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£29 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£35 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£35 View Deal vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£41 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr3
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

54Mb18£28 £56 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£34 £62 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£40 £68 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£46 £74 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£52 £80 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£58 £86 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 31st May.

264Mb18£33.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£49.99 View Deal vmedia,bb,npl,t5,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr3,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
Free Setup. Offer ends 29th May.

145Mb24£27.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
Free Setup. Offer ends 29th May.

300Mb24£35.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
Free Setup. Offer ends 29th May.

500Mb24£33.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
Free Setup.

900Mb24£44.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee.

38Mb12£23.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee.

109Mb12£26.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee.

207Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee.

311Mb12£34.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends soon.

73Mb24£24 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
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Vodafone Ultrafast 500 Broadband

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How to troubleshoot Tooway Direct internet speed problems

Tooway Direct Internet speedtest - Slow broadband speed

Before you begin troubleshooting the performance of your Tooway Direct broadband connection, we suggest that you run a Tooway Direct Broadband Speedtest to confirm your current internet speed.

You may also want to confirm the guaranteed minimum download speed you are paying for from Tooway Direct.

You can find this information by checking your Tooway Direct broadband bill, your Tooway Direct contract or by contacting Tooway Direct.

Likely causes of Tooway Direct’s slow broadband performance

Is it your Tooway Direct internet connection that is slow or is it your device (laptop/smartphone/PC)?

You need to consider how many apps are currently running on your device.

The performance problem could be due to over-utilization of your device’s resources e.g RAM/CPU and as opposed to a problem with Tooway Direct’s broadband connection.

If you are on a laptop then you can use the task manager to see your CPU and Memory usage.

On any other device, you should try rebooting the device which hopefully will terminate all apps that may be hogging system resources.

Re-run the Tooway Direct Speed checker on your personal computer and your phone to check how the results compare between the 2 devices.

This should hopefully provide you with some information to work with in terms of if the problem lies with your device or the Tooway Direct internet connection.

Is your Wifi the issue?

The cause of the performance problem may be your Wifi and not the Tooway Direct broadband internet connection.

You could rule out the Wifi by simply connecting your computer directly into the Tooway Direct broadband router using a network cable and run the Tooway Direct Speed checker again.

If the speed checker result improves when you’re connected by an ethernet cable, this proves that the problem may be with your internal wireless network.

A number of things to check:

  • Are the WiFi channels that you’re using for your Wi-Fi network network (SSID) overlapping with the neighbours?
  • Is the wireless signal from the internet router obstructed?
  • Does your speed improve when your are standing directly infront of the Tooway Direct wireless router?

Who is connected to my wireless network?

Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured Wifi network? How secure is your Wi-Fi network password? It may be time to update it.

Neighbors could be on your Wi-Fi network and eating up all your Tooway Direct speed by downloading, uploading or even streaming music or videos on your Tooway Direct internet connection! Worse still, they may be carrying out illegal activities over your Tooway Direct broadband connection.

There are 2 apps to use to scan your Wi-Fi network to check who’s connected:

Both apps will scan your wireless network and show you a list of the connected devices.

Do I need a wireless booster for my Tooway Direct broadband?

You may discover that there are Wi-Fi coverage holes at your home, a Wi-Fi network extender aka a wireless Booster is the best fix to strengthen your Wifi signal to cover any coverage holes.

The wireless booster simply picks up your existing wireless signal just as it is becoming weaker and re-transmits the Wifi network signal to extend it’s reach.

Place the Wifi network booster where your wireless network signal from the Tooway Direct internet router is becoming weaker.

Position it near where your Wi-Fi network signal drops down to less than two bars. Walk around your property with a tablet to find where this is.

When did you last upgrade the Tooway Direct broadband router?

The Tooway Direct and broadband infrastructure, in general, are constantly updated to support new features and improve reliability as technology evolves.  Always ensure that your Tooway Direct internet router is running on the most up-to-date software.

Most Tooway Direct broadband routers allow you to carry out the software upgrade by simply logging into the Tooway Direct broadband router and simply clicking on a button to perform the upgrade.

If you can’t do this, get in touch with Tooway Direct and they will do this for you or guide you through the process.

In addition to updating the software, if you have had router for a long time, it may be worth speaking to Tooway Direct to ask for a router upgrade.

Is the issue external to your home (at the exchange)?

This is probably the most common cause for Tooway Direct broadband performance issues in your home and it’s more common for broadband connections that are delivered via phone lines.

If you are not sure if this is relevant in your case, contact Tooway Direct who should be able to run the relevant line checks to see if there is a fault on the Tooway Direct internet connection.

Is the performance issue because of Tooway Direct Internet congestion?

If you’re finding that the Tooway Direct broadband connection speed in your area is slows down during certain periods e.g over weekends and during the evening, it may be because of congestion during peak times.

You should speak to Tooway Direct to find out your minimum speed.

Find Best Alternatives to Tooway Direct Broadband

 

Re-testing your Tooway Direct internet connection

After the fault has been fixed either by yourself or Tooway Direct, re-test your internet connection using  at least two independent Speedtests to ensure the problem is resolved:

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