UK Free ISP Internet Speed test and troubleshooting
UK Free ISP internet Speed Checker
Simply click on the “Go” button on the Ookla Speed Check to see the broadband speed of your UK Free ISP internet connection.
Information on how to troubleshoot problems with your UK Free ISP broadband are in the sections below the Ookla Speed test widget.
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Troubleshooting UK Free ISP internet speed problems
Before you begin troubleshooting the speed of your UK Free ISP broadband connection, we suggest that you run a UK Free ISP Internet Speed Test to confirm your current connection speed.
It is a good idea to also confirm the guaranteed minimum download speed that you on your broadband package from UK Free ISP.
You can find this information by checking a UK Free ISP broadband bill, your UK Free ISP contract or by contacting UK Free ISP.
Likely causes of UK Free ISP’s slow internet speed
Is it your UK Free ISP internet connection that is slow or is it your device (laptop/smartphone/PC)?
You need to consider the number of applications are running on your device.
The performance problem may be due to over-utilisation of your system resources i.e Memory/CPU Processor and as opposed to a problem with UK Free ISP’s internet connection.
If you are on a laptop then you may use the task manager to check your CPU and Memory utilization.
On any other device, you could try restarting the device which hopefully should shutdown all programs that may have been hogging your systems resources.
Run the UK Free ISP Speed test on your personal computer and your mobile to see how the speedtest results compare between the two devices.
Hopefully this should provide you with some information to work with in terms of if the problem is with your device or the UK Free ISP broadband connection.
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Is your Wi-Fi network the issue?
The root cause of the performance problem could be your Wi-Fi network as opposed to the UK Free ISP internet connection.
You can rule out the Wifi network by simply connecting your computer directly into the UK Free ISP broadband router using a network cable and then run the UK Free ISP Speed test again.
If the speed test result is better when you’re connected by a network cable, this shows that the problem could be with your wireless network.
A number of things to check:
- Are the Wireless channels that you’re using for your wireless network network (SSID) overlapping with your neighbors?
- Is your Wifi signal from the broadband router obstructed?
- Does the performance get better when your are standing directly in-front of the UK Free ISP wireless router?
Who is connected to my Wifi network?
Have you checked that your Wi-Fi network password has not been shared? Do you have an open Wi-Fi network? How complex is your Wifi network password? It may be time to change it.
Neighbours could be using your Wi-Fi network and eating up all your UK Free ISP speed by downloading, uploading or even streaming music or video over your UK Free ISP internet connection! Worse still, they could be carrying out illegal activities using your UK Free ISP internet connection.
Here are three applications that you can utlise to analyse your Wifi network to see who is connected:
- Microsoft users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- Wireless scanning application WiFi Analyzer
The above software will scan your Wifi network and produce a list of the everything on your wifi.
Should I get a wireless booster for my UK Free ISP broadband?
You may find that you have wireless coverage holes at your property, a wireless network extender aka a wireless Booster may be the best fix to boost your Wifi signal to cover any black holes.
The Wi-Fi network booster simply picks up your existing Wifi network signal just as it is starting to become weaker and re-transmits the wireless network signal to extend it’s reach.
Place the Wifi booster/extender where your Wifi network signal from your UK Free ISP broadband router is becoming weaker.
Place it near where your wireless network signal drops down to less than 2 bars. Walk around your property with a tablet to try and establish where this is.
When did you last upgrade the UK Free ISP internet router?
The UK Free ISP and broadband infrastructure, in general, are constantly upgraded to support new features and improve performance as technology evolves. Ensure that your UK Free ISP internet router is running the most up-to-date software.
The majority of UK Free ISP broadband routers will allow you to carry out the software upgrade by logging into the UK Free ISP broadband router and simply clicking a button to start the upgrade.
If you can’t do this, get in touch with UK Free ISP and they will be able to do this for you or alternatively, talk you through performing the upgrade yourself.
As well as updating the software, if you have had the same hardware for a long time, it’s worth speaking to UK Free ISP to request for a hardware upgrade.
Is the problem external to your home (at the exchange)?
This is probably the most likely reason for UK Free ISP broadband performance issues in your area and it’s more common for broadband connections that are delivered using copper phone lines.
If you’re not sure if this is applicable to you, contact UK Free ISP who should be able to run the relevant connection checks to check if there is a problem on the UK Free ISP internet line.
Is it due to UK Free ISP Internet congestion?
If you’re finding that the UK Free ISP broadband connection speed in your area is slow during certain periods e.g weekends and during the evening, then it may be due to congestion during peak hours.
You should speak to UK Free ISP to check your guaranteed speed.
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Test your UK Free ISP broadband connection
After the problem has been resolved either by yourself or UK Free ISP, retest the broadband connection using at least 2 separate Speedtests to ensure the fault is fixed: