UKLinux.NET Broadband Speedtest and troubleshooting
UKLinux.NET internet Speed Checker
Click on the “Go” button on the Ookla Speed Checker to see the broadband speed of your UKLinux.NET internet connection.
Information on how to troubleshoot problems with your UKLinux.NET internet connection are in the sections below the Ookla Speed test widget.
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How to troubleshoot UKLinux.NET internet speed issues
Before you start troubleshooting the speed of your UKLinux.NET broadband connection, we recommend that you perform a UKLinux.NET Internet Speedtest to benchmark your current connection speed.
It is also a good idea find out the minimum download speed you have subscribed to from UKLinux.NET.
You can get this info by checking a UKLinux.NET broadband bill, your UKLinux.NET contract or by contacting UKLinux.NET.
Common causes of UKLinux.NET’s slow internet performance
Is it your UKLinux.NET internet connection that is running slow or is it your device (PC/laptop/phone)?
You may need to check the number of applications are running on your device.
The performance issue could be due to over-utilization of your system resources e.g RAM/memory/CPU and as opposed to a problem with UKLinux.NET’s internet connection.
If you’re on a PC then you may use the task manager to see your Processor and RAM utilization.
On any other device, you could try rebooting the device which should hopefully shut down all apps that may be using up your device resources.
Run the UKLinux.NET Speed test on your PC and your mobile to see how the speedtest results compare between the two devices.
Hopefully this should give you more information to help determine whether the problem is with your PC/Smartphone or the UKLinux.NET broadband connection.
- What exactly does the UKLinux.NET download and upload speed mean?
- Who’s the best Internet Service Provider in the UK?
- 5 ways to improve your UKLinux.NET Internet speed
- Simple DNS tip to speed up internet browsing speed on UKLinux.NET
Is your Wifi network the cause of the performance issue?
The cause of the performance problem could be your wireless and not the UKLinux.NET internet connection.
You could rule out the Wifi by connecting your PC directly to the UKLinux.NET broadband router using a network cable and then run the UKLinux.NET Speedtest again.
If the speed checker result is better when you’re connected by an ethernet cable, this proves that the issue could be with the Wifi.
A few other things to investigate:
- Are the WiFi channels that you are using for your Wifi network network (SSID) overlapping with your neighbours?
- Is your wireless signal from the internet router obstructed?
- Does the performance improve when you’re stood directly infront of the UKLinux.NET wireless router?
Exactly who’s connected to my Wifi network?
Have you checked that your Wifi network password has not been hacked? Do you have an open Wi-Fi network? How complex is your Wi-Fi network password? It could be time to change it.
Others could be using your Wifi network and using up all the UKLinux.NET bandwidth by downloading, uploading or even streaming music or video over your UKLinux.NET internet connection! Worse still, they could be conducting illegal activities on your UKLinux.NET broadband connection.
Here are three apps that you can utlise to scan your wireless network to check who’s connected:
- Microsoft users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- WiFi scanning application WiFi Analyzer
The above apps analyse your Wifi network and produce a list of the connected devices.
Should I get a Wifi network booster for my UKLinux.NET broadband?
If you discover that you have Wifi black spots at your house, a Wifi network extender aka a Wifi Booster is the best solution to boost your Wifi signal to cover any coverage gaps.
The Wifi network extender picks up your existing wireless signal just as it is starting to become weaker and re-transmits the Wi-Fi network signal to increase it’s coverage.
Place the Wifi network booster/extender near the position where your Wifi signal from your UKLinux.NET internet router is starting to become weaker.
Place it approximately where your Wifi signal drops down to 2 bars. Walk around your house with a smartphone to find where this location is.
When was the last time you upgraded the UKLinux.NET internet router?
The UKLinux.NET and broadband infrastructure, in general, are frequently updated to support new features and improve performance as technology evolves. Always ensure that your UKLinux.NET broadband router is running on the most up-to-date software.
The majority of UKLinux.NET internet routers will allow you to perform the software upgrade by logging into the UKLinux.NET broadband router and simply clicking a button to perform the update.
If you can’t do this, get in touch with UKLinux.NET and they will do this for you or alternatively, talk you through the process.
In addition to upgrading the software, if you have had the same router for a long period, it may be worth talking to UKLinux.NET to request for a hardware upgrade.
Is the root cause of the issue external to your home (at the exchange)?
This is probably the most common reason for UKLinux.NET broadband performance issues in your area and is more common with internet broadband connections that are delivered using copper phone lines.
If you are not sure if this is relevant in your case, you should contact UKLinux.NET who will be able to conduct the relevant connection checks to check if there is a issue on the UKLinux.NET internet connection.
Is it due to UKLinux.NET Internet congestion?
If you are finding that the UKLinux.NET broadband connection speed in your area is slow during certain times e.g over weekends or evenings, then it may be due to congestion during peak times.
You should speak to UKLinux.NET to find out your guaranteed speed.
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Re-testing your UKLinux.NET broadband connection
After the problem has been fixed either by yourself or UKLinux.NET, re-test your broadband connection using at least 2 independent Speedtests to ensure the fault is fixed: