UrbanWimax Broadband Speed test and troubleshooting
UrbanWimax broadband Speed Checker
Simply click on the “Go” button on the Ookla Speed Checker to test the internet speed of your UrbanWimax broadband connection.
Information on how to troubleshoot problems with your UrbanWimax broadband can be found below the Ookla Speed checker widget.
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How to troubleshoot UrbanWimax internet performance problems
Before you begin troubleshooting the speed of your UrbanWimax internet connection, we suggest that you run a UrbanWimax Broadband Speed Test to measure your current connection speed.
It is a good idea to also find out the minimum download speed you have subscribed to from UrbanWimax.
You can get this info by checking a UrbanWimax broadband bill, your UrbanWimax contract or by contacting UrbanWimax.
Likely causes of UrbanWimax’s slow broadband performance
Is it the UrbanWimax internet connection that is slow or is it your device (PC/laptop/phone)?
You need to consider the number of applications are running on your device.
The speed problem could be due to over-utilisation of your system resources e.g Memory/CPU Processor and as opposed to a problem with UrbanWimax’s internet connection.
If you’re on a computer then you can use the task manager to check your CPU and RAM utilisation.
On other device, you could try restarting the device which hopefully should terminate all programs that may have been using up your device resources.
Run the UrbanWimax Speedtest on your computer and your mobile phone to see how the speedtest results differ between the 2 devices.
This should hopefully provide you with some info to work with in terms of whether the issue lies with your device or the UrbanWimax internet connection.
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Is your Wifi the issue?
The cause of the performance problem may be your wireless and not the UrbanWimax broadband internet connection.
You could rule out the Wifi by connecting your PC directly into the UrbanWimax broadband router using an ethernet cable and then run the UrbanWimax Speedtest again.
If the result is better when you are connected by a network cable, this shows that the issue may be with your Wi-Fi network.
A number of things to investigate:
- Are the Wireless channels that you’re using for your Wifi network (SSID) overlapping with your neighbors?
- Is your wireless network signal from the broadband router obstructed?
- Does your speed get better when you’re standing directly in-front of the UrbanWimax wireless router?
Who is connected to my wireless network?
Have you checked that your wireless network password has not been shared? Do you have an un-secured wireless network? How complex is your wireless network password? It could be time to update it.
Others could be on your wireless network and using up all your UrbanWimax speed by downloading, uploading or even streaming music or videos over your UrbanWimax broadband connection! Worse than that, they could be carrying out illegal activities over your UrbanWimax internet connection.
There are 3 applications to utlise to analyze your wireless network to see who is connected:
- Microsoft Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- WiFi scanning application WiFi Analyzer
The above applications analyse your Wi-Fi network and produce a list of the everything on your wifi.
Should I get a Wi-Fi network booster for my UrbanWimax broadband?
If you discover that you have Wifi coverage holes in your property, a wireless network extender aka a wireless Booster is the best fix to boost your Wifi signal to cover any coverage gaps.
The Wi-Fi network booster picks up the existing wireless network signal just as it is starting to become weaker and re-transmits the Wifi network signal to extend it’s coverage.
Position the Wifi network booster/extender where your Wi-Fi network signal from your UrbanWimax broadband router is starting to become weaker.
Position it approximately where your wireless signal is dropping down to 2 bars. Walk around your house with a mobile phone to find where this is.
When did you last upgrade the UrbanWimax broadband router?
The UrbanWimax and broadband infrastructure, in general, are frequently upgraded to provide new features and improve performance as technology evolves. Ensure that the UrbanWimax broadband internet router is running on the most up to date software.
Most UrbanWimax broadband routers allow you to perform the software upgrade by logging into the UrbanWimax broadband router and simply clicking a button to start the update.
If you cannot do this, contact UrbanWimax and they will perform the upgrade for you or talk you through the process.
As well as updating the software, if you have had router for a long period, it’s worth speaking to UrbanWimax to ask for a router upgrade.
Is the fault external to your home (at the exchange)?
This is probably the most common reason for UrbanWimax broadband performance problems in your area and it’s more common with broadband connections that are delivered through phone lines.
If you’re not sure if this is applicable to you, contact UrbanWimax who should be able to conduct the relevant connection tests to check if there is a fault on the UrbanWimax broadband line.
Is the performance issue due to UrbanWimax Internet congestion?
If you are finding that the UrbanWimax broadband connection speed in your area is slows down during certain times e.g weekends and evenings, then it may be because of congestion during peak hours.
You should speak to UrbanWimax to find out your minimum speed.
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Re-testing your UrbanWimax internet connection
After the problem has been resolved either by yourself or UrbanWimax, retest the broadband connection using at least two separate Speedtests to ensure the problem is fixed: