Wi-Manx broadband Speed test
Click on the “Go” button below on the Ookla Speed Checker to confirm the broadband speed of your Wi-Manx internet connection.
Details on how to fix problems with your Wi-Manx broadband can be found below the Ookla Speed checker widget.
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How to troubleshoot Wi-Manx broadband speed problems
Before starting to troubleshoot the speed of your Wi-Manx broadband connection, we suggest that you perform a Wi-Manx Broadband Speedtest to confirm your current connection speed.
Also find out the minimum download speed you have subscribed to from Wi-Manx.
You can find this info by checking your Wi-Manx broadband bill, your Wi-Manx contract or by contacting Wi-Manx.
Likely causes of Wi-Manx’s slow broadband speed
Is it your Wi-Manx broadband that is slow or could it be your device (laptop/smartphone/PC)?
You need to check how many applications are running on your device.
The performance problem may be due to the over-utilization of your system resources e.g RAM/CPU and not a problem with Wi-Manx’s broadband connection.
If you are on a computer then you may use the task manager to see your CPU and Memory utilization.
On other device, you should try restarting the device which should hopefully terminate all programs that may have been using up your systems resources.
Re-run the Wi-Manx Speed checker on your PC and your phone to check how the results differ between the 2 devices.
Hopefully this should give you some information to help determine if the problem is with your PC/Smartphone or the Wi-Manx broadband connection.
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Is the wireless the reason for the issues?
The cause of the performance problem could be your Wi-Fi network and not the Wi-Manx internet connection.
You can rule out the wireless network by simply connecting your computer directly into the Wi-Manx broadband router with an ethernet cable and then run the Wi-Manx Speed checker again.
If the speed improves when you are connected by an ethernet cable, this proves that the problem could be with the Wi-Fi network.
A number of things to look further into:
- Are the WiFi channels that you are using for your wireless network network (SSID) overlapping with the neighbours?
- Is your Wifi signal from the internet router obstructed?
- Does the speed improve when you’re standing right in-front of the Wi-Manx broadband router?
Who’s connected to my Wifi network?
Have you checked that your wireless network password has not been hacked? Do you have an open wireless network? How complex is your wireless network password? It could be time to change it.
Neighbours could be on your wireless network and eating up all your Wi-Manx bandwidth by downloading, uploading or even streaming music or video over your Wi-Manx internet connection! Worse still, they may be carrying out illegal activities on your Wi-Manx internet connection.
There are 3 applications that you can utlise to analyze your wireless network to see who’s connected:
- Microsoft users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- wireless network troubleshooting application WiFi Analyzer
The above apps analyse your Wi-Fi network and produce a list of the connected devices.
Do I need a wireless network booster for my Wi-Manx broadband?
You may discover that there are wireless black spots in your property, a Wi-Fi network extender also known as a Wi-Fi Booster may be the best fix to increase your Wi-Fi signal to cover any coverage gaps.
The Wi-Fi network booster picks up the existing Wifi signal as it is starting to become weaker and re-transmits the Wifi signal to extend it’s coverage.
Place the Wifi network booster where your Wifi signal from your Wi-Manx broadband router is becoming weaker.
Position it near where your wireless network signal drops down to 2 signal bars. Walk around your property with a tablet to determine where this is.
When did you last upgrade the Wi-Manx broadband router?
The Wi-Manx and broadband infrastructure, in general, are frequently updated to provide new features and improve reliability as technology evolves. Ensure that your Wi-Manx internet router is running the most up to date software.
The majority of Wi-Manx internet routers allow you to perform the software upgrade by logging into the Wi-Manx broadband router and simply clicking a button to perform the upgrade.
If you cannot do this, get in touch with Wi-Manx and they will be able to do this for you or alternatively, guide you through the process.
In addition to updating the software, if you have had the same router for a long time, it’s probably worth speaking to Wi-Manx to request for a router upgrade.
Is the fault external to your home (at the exchange)?
This is probably the most likely cause for Wi-Manx broadband performance issues in your area and is more common with broadband connections that are delivered using copper phone lines.
If you are unsure if this is applicable to you, you should contact Wi-Manx who will be able to carry out the appropriate line tests to see if there is a problem on the Wi-Manx internet line.
Is it due to Wi-Manx broadband congestion?
If you’re finding that the Wi-Manx broadband connection speed in your area is slow during certain periods e.g weekends or evenings, it may be due to congestion during peak hours.
You should speak to Wi-Manx to find out your guaranteed speed.
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Re-testing your Wi-Manx broadband connection
After the problem has been fixed either by yourself or Wi-Manx, retest the broadband connection using at least two independent Speedtests to ensure the fault is fixed: