Wight Wireless internet Speed test

Click on the “Go” button below on the Ookla Speed Checker to check the internet speed of your Wight Wireless broadband connection.

Details on how to troubleshoot issues with your Wight Wireless broadband are in the sections below the Ookla Speed test widget.

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Troubleshooting Wight Wireless internet speed issues

Before starting to troubleshoot the performance of your Wight Wireless internet connection, we recommend that you perform a Wight Wireless Broadband Speedtest to confirm your current internet speed.

Also find out the minimum download speed you on your broadband package from Wight Wireless.

You can get this information by checking your Wight Wireless broadband bill, your Wight Wireless contract or by contacting Wight Wireless.

Common causes of Wight Wireless’s slow broadband speed

Is it the Wight Wireless internet connection that is slow or is it your device (PC/laptop/phone)?

You may need to consider the number of applications are currently running on your device.

The performance problem could be due to over-utilization of your device’s resources e.g RAM/memory/CPU and as opposed to a problem with Wight Wireless’s internet connection.

If you’re on a computer then you can use the task manager to check your Processor and RAM utilization.

On other device, you should try restarting the device which hopefully should shut down all applications that may have been using up system resources.

Run the Wight Wireless Speed checker on your personal computer and your mobile to check how the results compare between the two devices.

Hopefully this should give you some information to help determine if the problem lies with your PC/Smartphone or the Wight Wireless broadband connection.

Is the Wifi the reason for the issues?

The root cause of the performance issue could be your Wifi as opposed to the Wight Wireless broadband internet connection.

You can rule out the Wifi by simply connecting your PC directly to the Wight Wireless broadband router with an ethernet cable and then run the Wight Wireless Speedtest again.

If the speed test result improves when you’re connected by an ethernet cable, this proves that the issue may be with the internal wireless network.

A few other things to look further into:

Are the Wireless channels that you are using for your wireless network (SSID) overlapping with the neighbors?
Is the Wifi network signal from the broadband router obstructed?
Does the performance improve when your are standing right infront of the Wight Wireless broadband router?

Exactly who’s connected to my Wi-Fi network?

Have you checked that your Wifi network password has not been hacked? Do you have an open Wifi network? How complex is your Wi-Fi network password? It may be time to change it.

Neighbours could be using your Wifi network and using up all the Wight Wireless bandwidth by downloading, uploading or even streaming music or video on your Wight Wireless broadband connection! Worse than that, they may be conducting illegal activities using your Wight Wireless broadband connection.

Here are 3 applications to use to analyze your wireless network to check who’s connected:

Microsoft users can use Wireless network watcher
MAC users can use whoFi (who is on my Wifi)
wireless network troubleshooting tool WiFi Analyzer

The above apps scan your Wifi network and show you a list of the devices connected.

How to check who’s on your Wight Wireless Wi-Fi network

Do I need a Wi-Fi network booster for my Wight Wireless broadband?

You may discover that you have Wifi coverage holes in your house, a Wifi extender aka a Wifi Booster is the best solution to boost your Wi-Fi signal to cover any coverage holes.

Best Wifi Signal Extenders

The wireless network booster picks up the existing Wifi signal just as it is becoming weaker and re-transmits the Wi-Fi network signal to increase it’s coverage.

Position the Wifi booster/extender where your Wi-Fi network signal from the Wight Wireless internet router is becoming weaker.

Place it approximately where your Wifi network signal drops down to less than 2 bars. Walk around your property with a smartphone to try and establish where this location is.

When was the last time you upgraded the Wight Wireless broadband router?

The Wight Wireless and broadband infrastructure, in general, are constantly updated to support new features and improve performance as technology evolves. Always ensure that your Wight Wireless broadband router is running the most up to date software.

The majority of Wight Wireless broadband routers allow you to perform the software update by logging into the Wight Wireless broadband router and simply clicking a button to start the upgrade.

If you can’t do this, contact Wight Wireless and they will perform the upgrade for you or talk you through the process.

In addition to upgrading the software, if you have had hardware for a long time, it’s worth talking to Wight Wireless to request for a hardware upgrade.

Is the issue external to your home (at the exchange)?

This is probably the most likely reason for Wight Wireless broadband performance problems in your area and is more common for internet broadband connections that are delivered using copper phone lines.

If you’re unsure if this is relevant in your case, contact Wight Wireless who should be able to conduct the appropriate connection tests to check if there is a issue on the Wight Wireless broadband line.

Is the issue due to Wight Wireless Internet congestion?

If you’re finding that the Wight Wireless broadband connection speed in your area is slows down during certain periods i.e. weekends or evenings, it may be due to congestion during peak hours.

What is Broadband Contention Ratio and does Wight Wireless have contention?

You should contact Wight Wireless to find out your minimum speed.

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Re-testing your Wight Wireless broadband connection

After the fault has been resolved either by yourself or Wight Wireless, re-test the broadband connection using at least two independent Speedtests to ensure the fault is resolved:

Wight Wireless Internet Speed Checker and troubleshooting