 xln telecom internet Speed test
Simply click on the “Go” button below on the Ookla Speed Test to see the broadband speed of your xln telecom broadband connection.
Details on how to troubleshoot issues with your xln telecom internet connection are in the sections below the Ookla Speed test widget.
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Troubleshooting xln telecom internet performance issues
Before you begin troubleshooting the speed of your xln telecom broadband connection, we suggest that you perform a xln telecom Broadband Speed Test to benchmark your current internet speed.
You may also want to confirm the guaranteed minimum download speed you are paying for from xln telecom.
You can get this information by checking a xln telecom broadband bill, your xln telecom contract or by contacting xln telecom.
Possible causes of xln telecom’s slow broadband performance
Is it the xln telecom internet connection that is slow or is it your device (PC/laptop/phone)?
You need to check how many apps are running on your device.
The performance issue could be due to the over-utilization of your system resources e.g Memory/CPU Processor and not a problem with xln telecom’s internet connection.
If you’re on a laptop then you can use the task manager to see your Processor and RAM utilisation.
On any other device, you should try rebooting the device which should hopefully kill all apps that may be hogging your device resources.
Run the xln telecom Speed test on your computer and your mobile phone to check how the speed test results compare between the 2 devices.
This should hopefully provide you with more information to work with in terms of if the issue is with your device or the xln telecom broadband connection.
- What exactly does the xln telecom download and upload speed mean?
- Who’s the best Broadband Service Provider in the UK?
- 5 methods to speed up your xln telecom Internet performance
- DNS hack to speed up internet browsing speed on xln telecom
Is your wireless the reason for the issues?
The cause of the performance issue could be your Wi-Fi network and not the xln telecom internet connection.
You could rule out the Wi-Fi network by simply connecting your computer directly into the xln telecom broadband router using an ethernet cable and then run the xln telecom Speed checker again.
If the speed test result improves when you’re connected via a network cable, this proves that the issue could be with your Wifi network.
A number of things to look further into:
- Are the WiFi channels that you are using for your wireless network network (SSID) overlapping with your neighbours?
- Is your wireless signal from the internet router obstructed?
- Does your performance improve when your are standing right infront of the xln telecom internet router?
Who is connected to my wireless network?
Have you checked that your Wi-Fi network password has not been compromised? Do you have an open Wi-Fi network? How complex is your wireless network password? It may be time to change it.
Others could be on your wireless network and eating up all your xln telecom speed by downloading, uploading or even streaming music or videos on your xln telecom internet connection! Worse than that, they may be conducting illegal activities on your xln telecom internet connection.
Here are 3 apps to utlise to analyze your Wi-Fi network to check who’s connected:
- Microsoft users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- wifi network scanning tool WiFi Analyzer
The above applications scan your Wifi network and display a list of the devices connected.
Do I need a wireless booster for my xln telecom broadband?
You may discover that there are Wifi coverage gaps at your home, a wireless network extender also known as a Wi-Fi Booster is the best solution to increase your Wi-Fi signal to cover any coverage holes.
The wireless network booster picks up the existing wireless network signal as it is starting to become weaker and re-transmits the Wifi signal to extend it’s coverage.
Position the wireless extender near the position where your wireless network signal from your xln telecom internet router is becoming weaker.
Position it approximately where your Wifi network signal drops down to two bars. Walk around your property with a tablet to determine where this is.
When was the last time you upgraded the xln telecom broadband router?
The xln telecom and broadband infrastructure, in general, are constantly updated to support new features and improve performance as technology evolves. Always ensure that your xln telecom internet router is running the most up to date software.
Most xln telecom broadband routers will allow you to carry out the software update by simply logging into the xln telecom broadband router and simply clicking a button to perform the update.
If you cannot do this, get in touch with xln telecom and they will be able to do this for you or talk you through the process.
As well as upgrading the software, if you have had the same router for a long period, it is worth speaking to xln telecom to request for a hardware upgrade.
Is the root cause of the issue outside your property (at the exchange)?
This is probably the most likely reason for xln telecom broadband performance problems in your area and it’s more common for broadband connections that are delivered using phone lines.
If you are unsure if this is applicable to you, contact xln telecom who will be able to run the appropriate connection checks to see if there is a problem on the xln telecom internet connection.
Is it due to xln telecom broadband congestion?
If you’re finding that the xln telecom internet connection speed in your area is slows down during certain times e.g over weekends and during the evening, it may be due to congestion during peak times.
You should contact xln telecom to find out your guaranteed speed.
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Test your xln telecom broadband connection
After the issue has been fixed either by yourself or xln telecom, re-test the broadband connection using at least two independent Speedtests to ensure the issue is fixed: