Plusnet Broadband Deals & Review
Plusnet Broadband is a popular internet service provider (ISP), known for its competitive pricing and reliable performance.
If you’re considering Plusnet for your home, this guide will provide you with everything you need to know. We will explore the pros and cons of using Plusnet broadband, and review the latest Plusnet broadband deals, packages and other features related to their broadband service.
Plusnet is owned by BT but although they share this corporate connection, they offer very different broadband packages, with Plusnet offering a more affordable range of ADSL and fibre packages, while BT offers a wider range of packages with higher speeds but at a higher price point.
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Best Plusnet Broadband Deals in March 2023
With a reputation for providing some of the best value broadband packages in the UK, Plusnet Broadband offers a range of broadband packages to meet different needs and budgets.
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Plusnet Unlimited Broadband · 18 Months contract · £0 Set-up fee
Plusnet Fibre Broadband · 18 Months contract · £0 Set-up fee
Plusnet Fibre Extra Broadband · 18 Months contract · £0 Set-up fee
Plusnet Full Fibre 74 Broadband · 24 Months contract · £0 Set-up fee
Plusnet Full Fibre 145 Broadband · 24 Months contract · £0 Set-up fee
|145Mb||£27.99 ||View Deal|
Plusnet Full Fibre 500 Broadband · 24 Months contract · £0 Set-up fee
Plusnet Broadband Pros and Cons
- Affordable Pricing
Plusnet Broadband is known for being one of the cheapest broadband providers in the UK. Their packages offer great value for money and are ideal for those on a budget.
- Contract lengths
You have the option to choose between a 12-month or 18-month contract.
- Fast Internet Speeds
Plusnet Broadband offers some of the fastest broadband speeds available in the UK, with a top speed of 500 Mbps on their Full Fibre 500 broadband package.
- Good Customer Service
Plusnet Broadband has received good ratings in Ofcom's customer satisfaction surveys. They are known for their friendly and helpful customer support, which is available 7 days a week.
- BT Sport App
Plusnet Broadband customers can access the BT Sport app at an affordable price. This app allows customers to watch live sports on their mobile devices, making it a great option for sports fans.
- No TV Bundles
Broadband and TV packages that help save money are no longer available.
- Limited Availability
Plusnet Broadband is not available in all areas of the UK. Customers should check their availability before signing up.
- Not the fastest speeds on the market
Plusnet's fastest package has an estimated download speed of 500Mbps. Plusnet will not be the right choice if you need faster broadband although 500Mbps is more than enough for the majority of households.
In conclusion, Plusnet Broadband is an excellent option for those on a budget who require fast internet speeds and good customer service. Their affordable pricing and good ratings in customer satisfaction surveys make them a popular choice among many UK customers.
Plusnet Broadband Coverage Checker
Want to check which Plusnet broadband packages are available at your address?
Enter your postcode into the Plusnet broadband coverage to see what speed you can get.Plusnet Broadband Coverage Checker
Plusnet Broadband Review: Everything You Need to Know
Plusnet is one of the UK’s leading broadband providers. Their fast and reliable service has been praised by customers for years, with many people satisfied with their great speeds and low prices.
In the Expert Reviews Best Broadband Awards 2022, Plusnet won the Best Customer Service and Best Value provide and was the overall winner on the night.
In this Plusnet broadband review, we’ll take a look at their packages, customer support, speeds, and other features to help you decide if Plusnet is the right provider for you.
Plusnet Broadband Packages
Plusnet offers a range of broadband packages that range from 10Mbps - 500Mbps estimated average download speed.
Plusnet Unlimited Broadband (10Mb)
The Plusnet Unlimited Broadband has an average download speed of 10Mb and an upload speed of 1Mb. This is an affordable option for those who require a basic broadband connection for browsing the web and checking emails. However, it may not be suitable for heavy internet users or those who require faster speeds for online gaming or video streaming in high definition.
Plusnet Fibre Broadband (36Mb)
Plusnet Fibre broadband package offers download speeds of 36Mb and upload speeds of 9Mb. It is suitable for small or medium-sized homes and allows for comfortable gaming and streaming. The package provides a decent boost in internet speeds compared to ADSL - Plusnet Unlimited Broadband package.
Plusnet Unlimited Fibre is an affordable option for multiple devices, with mid-to-lower-tier speed requirements.
Plusnet Fibre Extra Broadband (66Mb)
Plusnet Fibre Extra Broadband is a popular option for those seeking fast, reliable internet connectivity. This package offers an average download speed of 66Mbps and an upload speed of 18Mbps. Plusnet Fibre Extra package is perfect for busy households with numerous people streaming or gaming all at once time.
Plusnet Full Fibre 74 Broadband
Plusnet Full Fibre 74 broadband provides an average download speed of 74Mbps and an upload speed of 20Mbps. Full Fibre 74 is one of the three-speed tiers that Plusnet offers to its customers with its full-fibre broadband plans. The other two speed tiers are Full Fibre 145 and Full Fibre 500 which we will cover below.
Plusnet Full Fibre 74 broadband is suitable for most users needing adequate to good internet service.
Plusnet Full Fibre 145 Broadband
Plusnet Full Fibre 145 Broadband provides a superfast average download speed of 145 Mbps and an upload of 30 Mbps. Plusnet Full Fibre 145 is delivered using fibre optic cables directly from the broadband exchange to the customer's home offering fast and reliable internet connectivity. This package is part of Plusnet's ultrafast broadband packages which were launched in August 2022 alongside the Full Fibre 74 and Full Fibre 500 packages.
Plusnet Full Fibre 145 offers good value for money, with fast and reliable connectivity is definitely worth considering.
Plusnet Full Fibre 500 Broadband
Plusnet Full Fibre 500 is a broadband service a full fibre FTTP (Fibre To The Premises) service provided through the Openreach ultrafast network, with average download speeds of up to 500Mbps and upload of 75Mbps.
Heavy Streaming, downloading, HD gaming, video calling you can do the lot with Plusnet Full Fibre 500.
Plusnet Broadband Routers
When you order a standard ADSL 'non-fibre' broadband package from Plusnet, you will be provided with a Plusnet Hub One router, which is essentially a rebranded BTHome Hub One router.
Customers who order a fibre package will receive the Plusnet Hub Two which is a rebranded version of BT's Smart Hub 2 routers.
Plusnet Hub One Router Overview & Technical Specifications
- Number of antennas: 5
- Wi-Fi bands Dual-band Wi-Fi 4/5
- 2.4GHz Wi-Fi band: 2x2 802.11b/g/n
- 5GHz Wi-Fi band: 3x3 802.11a/n/ac
- Split Wi-Fi bands/SSID: Yes
- Connections: 4 x GigE LAN & 1 x GigE WAN
- USB port: 1 x USB 2.0
- On/off light control: Yes
- Removable password card: Yes
Plusnet Hub Two Router Overview & Technical Specification
- Number of antennas: 7
- Wi-Fi bands Dual-band Wi-Fi 4/5
- 2.4GHz Wi-Fi band: 3x3 802.11b/g/n
- 5GHz Wi-Fi band: 4x4 802.11a/n/ac
- Split Wi-Fi bands/SSID: No
- Connections: 3 x GigE LAN & 1 x GigE WAN
- USB port: 1 x USB 2.0
- On/off light control: Yes
- Removable password card: Yes
Plusnet Broadband Home Phone Call Packages
Plusnet's call plans can be added to any Plusnet broadband package.
The call plans offered by Plusnet are:
- Pay as you call: Includes free calls to Plusnet numbers and free calls to Plusnet support. You can include Mobile Minutes for an extra £3 a month.
- Evening and Weekend UK and Mobile Calls: Includes Evening and weekend calls to UK landlines, 1,000 minutes of evening and weekend calls to UK mobiles, Evening and weekend calls to 0845 and 0870 numbers, Free calls to Plusnet numbers & Free calls to Plusnet support
- Unlimited UK and Mobile Calls: Includes Unlimited calls to UK landlines, 2,000 minutes of calls to UK mobiles, Calls to 0845 and 0870 numbers, Free calls to Plusnet numbers and Free calls to Plusnet Support.
- Anytime International Calls: Includes 300 minutes to top international destinations, Unlimited calls to UK landlines, Calls to 0845 and 0870 numbers, free calls to Plusnet numbers and free calls to Plusnet support. You can add Mobile Minutes for an extra £3 a month.
Plusnet Broadband Extra Features
Plusnet Safeguard provides anti-virus and anti-malware protection as well as parental controls. It helps protect users from harmful content and online threats by blocking access to websites that contain malware, phishing scams, and adult content.
It also offers customizable settings so that users can choose which categories of content to block, such as adult content, gambling sites, or social networking sites.
Plusnet Safeguard is included with all Plusnet broadband packages and can be easily turned on or off through the customer's online account. It is designed to provide an extra layer of protection for users and is particularly useful for families with young children.
Plusnet Protect powered by Norton
Plusnet Protect is a comprehensive security package offered by Plusnet that provides protection from online threats.
Plusnet Protect comes as standard with most broadband packages except the Unlimited Fibre (10Mb) and Full Fibre (36Mb) packages but you can add the service at a cost.
It is powered by Norton, a well-known cybersecurity company, and includes features such as virus protection for PCs, Macs, mobile phones, and tablets, Safe Search to identify suspicious sites to keep your personal data safe online, extra security encryption for online banking, webcam safeguards, protection for up to seven devices, and Norton Password Manager to keep passwords safe.
Conclusion: Is Plusnet Broadband any good?
Overall, Plusnet Broadband is a reliable and affordable internet service provider that offers excellent customer support. With unlimited downloads, competitive prices, and a wide range of packages to choose from, customers can find the perfect plan for their needs and budget.
As previously mentioned, Plusnet was the overall winner in the Expert Reviews Best Broadband Awards 2022.
Although there are some limitations in terms of availability in certain areas as well as nonstandard installation fees which may apply in some cases, these factors should not detract from its overall appeal as an ISP worth considering when looking for broadband services.
Plusnet also regularly runs promotions such as discounts on line rental or free setup so make sure you check out their current deals.
Plusnet Broadband Frequently Asked Questions (FAQs)
To find out whether Plusnet broadband is available in your area, you can use the availability checker on their website.
Simply enter your postcode and phone number, and the website will tell you whether Plusnet is available in your area and what packages are available to you.
When it comes to Plusnet’s fair usage policy, it’s important to note that their unlimited packages are truly unlimited, with no pesky usage caps to worry about. But that’s not all – unlike some other providers, Plusnet doesn’t engage in any web traffic management, meaning you can enjoy unrestricted access to the internet without any frustrating slowdowns.
So whether you’re streaming, gaming, or just browsing the web, you can do so to your heart’s content with Plusnet’s unlimited packages.
Yes, you can use your own router with Plusnet Broadband. However, to do this, you’ll need to follow some specific steps
Before setting up your router, you will need to disable the Plusnet router’s wireless network, so it doesn’t interfere with your new router. To do this, log into the Plusnet router’s settings and disable the wireless network. Then, connect your new router to the Plusnet router using an Ethernet cable. Set up your new router’s Wi-Fi settings and you should be good to go.
Yes, Plusnet Broadband does have a mobile app, but it only works for Plusnet Mobile rather than Plusnet Broadband itself.
If you’re looking to make changes to your package, you have a couple of options at your disposal. The first is to head on over to the Offers and Upgrades section of your My Account page, where you’ll be able to explore a variety of different packages and products available.
Alternatively, if you’d prefer a more personalized touch, you can always get in touch with the Plusnet support team directly to discuss your options and explore the various products available to you. However, it’s important to keep in mind that not all changes can be made right away.
Depending on the product in question, you may need to wait until your next billing cycle before any changes can be implemented. This is particularly true for certain products that require a more substantial adjustment or a longer processing time.
There may also be additional charges associated with making changes to your package. These charges can vary depending on the specific product or service in question.
If there are any one-off charges associated with your product change, you’ll need to pay them using a credit or debit card at the time of the change. However, if you pay your subscription charges by Direct Debit, you won’t need to worry about recurring charges – your card details will only be used for one-off payments unless you decide to change your payment method going forward.
Finally, once your product change has been completed, you’ll need to pay all the appropriate charges associated with that product. This includes any early termination charges, which will be recalculated based on the cost of your new product and the remaining period of your current contract. With all of this in mind, it’s important to take the time to review your options carefully and make an informed decision that’s right for you.
Plusnet offers various ways to contact its customer support team, including phone, email, and live chat. You can find more information about how to get in touch on the Plusnet website.