If you are experiencing issues or problems with your Plusnet broadband internet connection, here are a few troubleshooting steps to help you get back online (or point you in the right direction to get further help).
Is Plusnet broadband down in my area?
The first thing to check is the Plusnet broadband status in your area. You can check the status of Plusnet broadband by visiting the Plusnet service status page.
In addition to the Plusnet service status page, you can also use 3rd party websites such as istheservicedown and downdetector to check the current status and any reports from other Plusnet customers.
You may be one of the first to experience the problem so it is definitely worth checking the above 3rd party websites as well.
| Provider click to sort | Package click to sort | Speed click to sort | Contract click to sort | Monthly click to sort | Link Generic | filter |
|---|---|---|---|---|---|---|
 | NOW Full Fibre 75 Broadband NOW Full Fibre 75 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription. | 75Mb | 24 | £23 | View Deal | nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,u30, |
| NOW Full Fibre 100 Broadband NOW Full Fibre 100 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription. | 100Mb | 24 | £25 | View Deal | nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,24m,yttopx,pr1,top-10,u30, |
| NOW Full Fibre 300 Broadband NOW Full Fibre 300 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription. | 300Mb | 24 | £30 | View Deal | nowb,bb,promo,bsc,npl,t5,t7,openr,ldn,sfb,primo,all,24m,yttopx,pr2,u30, |
 | Sky Full Fibre 75 Broadband Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only. | 75Mb | 24 | £26 | View Deal | skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,24m,skyvsbt,pr2,u30, |
| Sky Full Fibre 150 Broadband Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only. | 150Mb | 24 | £29 | View Deal | skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,24m,skyvsbt,top-10,u30, |
| Sky Full Fibre 500 Broadband Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee. Ultrafast Speed Guarantee: 400Mb/s minimum download speed or money back. Sky offers the UK’s Fastest Speed Guarantee across all major UK providers on 500Mb products. £5 credit check fee taken off the first bill for new customers only. | 500Mb | 24 | £32 | View Deal | skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,24m,yttopx,promo,skyvsbt |
| Sky Full Fibre Gigafast Broadband Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only. | 900Mb | 24 | £42 | View Deal | skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,ufb,all,24m,skyvsbt,pr3, |
 | BT Fibre 1 Broadband Browse, stream and download on a few devices at once. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. On 31 March each year the monthly price shown for broadband plans will increase by £3. | 50Mb | 24 | £30.99 | View Deal | btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2, |
| BT Fibre 2 Broadband Stream, game and download in HD on lots of devices at once. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available. On 31 March each year the monthly price shown for broadband plans will increase by £3. | 67Mb | 24 | £29.99 | View Deal | btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2, |
| BT Full Fibre 100 Broadband Ultrafast and super reliable – stream and download as much as you like. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available. On 31 March each year the monthly price shown for broadband plans will increase by £3. | 150Mb | 24 | £33.99 | View Deal | btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2,u30, |
| BT Full Fibre 300 Broadband Ultrafast and super reliable – stream and download as much as you like. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available. On 31 March each year the monthly price shown for broadband plans will increase by £3. | 300Mb | 24 | £34.99 | View Deal | btb,bb,npl,t5,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2, |
| BT Full Fibre 500 Broadband Ultrafast and super reliable – stream and download as much as you like. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available. On 31 March each year the monthly price shown for broadband plans will increase by £3. | 500Mb | 24 | £42.99 | View Deal | btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2, |
| BT Full Fibre 900 Broadband BT's fastest fibre yet – Gigafast speeds for the busiest homes, powered by a dedicated fibre connection direct to your home. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available. On 31 March each year the monthly price shown for broadband plans will increase by £3. | 900Mb | 24 | £44.99 | View Deal | btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3, |
 | Virgin Media M50 Fibre Broadband Only M50 Fibre Broadband (54Mbps average download speed and 5Mbps average upload speed). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. | 54Mb | 1 | £48 | View Deal | vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3, |
| Virgin Media M125 Fibre Broadband Only M125 Fibre Broadband Only (132Mbps average download speed and 20Mbps average upload speed). No Home Phone. 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. | 132Mb | 1 | £54 | View Deal | vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3, |
| Virgin Media M250 Fibre Broadband Only M250 Fibre Broadband Only (264Mbps average download speed and 25Mbps average upload speed). No Home Phone. 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. | 264Mb | 1 | £60 | View Deal | vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3, |
| Virgin Media M50 Fibre Broadband + Home Phone M50 Fibre Broadband (54Mbps average download speed and 5Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. | 54Mb | 1 | £56 | View Deal | vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn |
| Virgin Media M125 Fibre Broadband + Home Phone M125 Fibre Broadband (132Mbps average download speed and 20Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. | 132Mb | 1 | £62 | View Deal | vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr4,ldn |
| Virgin Media M250 Fibre Broadband + Home Phone M250 Fibre Broadband (264Mbps average download speed and 25Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. | 264Mb | 1 | £68 | View Deal | vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn |
| Virgin Media M350 Fibre Broadband + Home Phone M350 Fibre Broadband (362Mbps average download speed and 36Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. | 362Mb | 1 | £74 | View Deal | vmedia,bb,npl,bsc,t5,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn |
| Virgin Media M125 Fibre Broadband Only M125 Fibre Broadband Only (132Mbps average download speed and 20Mbps average upload speed). No Home Phone. | 132Mb | 18 | £25 | View Deal | vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr1,u30, |
| Virgin Media M250 Fibre Broadband Only M250 Fibre Broadband Only (264Mbps average download speed and 25Mbps average upload speed). No Home Phone. | 264Mb | 18 | £28.99 | View Deal | vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,u30, |
| Virgin Media M350 Fibre Broadband Only M350 Fibre Broadband Only (362Mbps average download speed and 36Mbps average upload speed). No Home Phone. | 362Mb | 18 | £29.99 | View Deal | vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2, |
| Virgin Media M500 Fibre Broadband Only M500 Fibre Broadband Only (516Mbps average download speed and 52Mbps average upload speed). No Home Phone. | 516Mb | 18 | £33.99 | View Deal | vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2, |
| Virgin Media Gig1 Fibre Broadband Only Gig1 Fibre Broadband Only (1130Mbps average download speed and 104Mbps average upload speed). No Home Phone. | 1130Mb | 18 | £40.99 | View Deal | vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr2 |
| Virgin Media Gig2 Fibre Broadband Only Gig2 Fibre Broadband Only (2000Mbps average download speed and 200Mbps average upload speed). No Home Phone. | 2000Mb | 18 | £84.00 | View Deal | vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr4 |
| Virgin Media M125 Fibre Broadband + Home Phone M125 Fibre Broadband (132Mbps average download speed and 20Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). | 132Mb | 18 | £29.99 | View Deal | vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,u30, |
| Virgin Media M250 Fibre Broadband + Home Phone M250 Fibre Broadband (264Mbps average download speed and 25Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). | 264Mb | 18 | £35.99 | View Deal | vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn, |
| Virgin Media M350 Fibre Broadband + Home Phone M350 Fibre Broadband (362Mbps average download speed and 36Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). | 362Mb | 18 | £41.99 | View Deal | vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn |
| Virgin Media M500 Fibre Broadband + Home Phone M500 Fibre Broadband (516Mbps average download speed and 52Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). | 516Mb | 18 | £47.99 | View Deal | vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn |
| Virgin Media Gig1 Fibre Broadband + Home Phone Gig1 Fibre Broadband (1130Mbps average download speed and 104Mbps average upload speed) + Home Phone with Unlimited weekend calls to UK landlines. | 1130Mb | 18 | £53.99 | View Deal | vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl |
 | Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM | 264Mb | 18 | £31.99 | View Deal | vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,top-10,pr2, |
| Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM | 362Mb | 18 | £37.99 | View Deal | vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2, |
| Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM M500 Fibre Broadband (516Mbps average download speed and 52Mbps average upload speed), Home Phone with Unlimited weekend calls to UK landlines & O2 Sim with 6GB data & Unlimited mins/texts. | 516Mb | 18 | £43.99 | View Deal | vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl |
| Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM Gig1 Fibre Broadband (1130Mbps average download speed and 104Mbps average upload speed), Home Phone with Unlimited weekend calls to UK landlines & O2 Sim with 6GB data & Unlimited mins/texts. | 1130Mb | 18 | £49.99 | View Deal | vmedia,bb,npl,t5,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr3, |
 | Plusnet Full Fibre 74 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | 74Mb | 24 | £27.99 | View Deal | pnet,bb,t3,t7,openr,ldn,promo,sfb,npl,all,24m,pr2,u30, |
| Plusnet Full Fibre 145 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | 145Mb | 24 | £28.99 | View Deal | pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,yttopx,pr2,u30, |
| Plusnet Full Fibre 300 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | 300Mb | 24 | £30.99 | View Deal | pnet,bb,promo,t5,t7,primo,openr,ldn,ufb,npl,all,24m,pr2,top-10,u30, |
| Plusnet Full Fibre 500 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | 500Mb | 24 | £33.99 | View Deal | pnet,bb,promo,t5,t7,primo,openr,ldn,ufb,npl,all,24m,pr2, |
| Plusnet Full Fibre 900 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | 900Mb | 24 | £41.99 | View Deal | pnet,bb,promo,t5,t7,primo,openr,ldn,ufb,npl,all,24m,pr2, |
 | Vodafone Full Fibre 80 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | 82Mb | 24 | £23 | View Deal | voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,u30, |
| Vodafone Full Fibre 150 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | 150Mb | 24 | £24 | View Deal | voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr1,u30, |
| Vodafone Full Fibre 500 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | 500Mb | 24 | £30 | View Deal | voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2, |
| Vodafone Full Fibre 900 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | 900Mb | 24 | £28 | View Deal | voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2, |
| Vodafone Full Fibre 1.8Gb Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | 1.8Gb | 24 | £65 | View Deal | voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr4, |
 | TalkTalk Fibre 65 Broadband Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £60 installation charge if a new line is required. Phone: +£12 for Unlimited UK calls, +£7 for International Max calls for 6 months then £14. | 65Mb | 18 | £28 | View Deal | ttalk,bb,t3,t7,promo,openr,ldn,pr2,sfb,all,18m,u30, |
| TalkTalk Fibre 150 Broadband Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £0 set-up cost. £60 installation charge if a new line is required. | 152Mb | 18 | £28 | View Deal | ttalk,bb,t4,t7,promo,openr,ldn,pr2,sfb,all,18m,top-10,u30, |
| TalkTalk Fibre 500 Broadband Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £0 set-up cost. £60 installation charge if a new line is required. | 525Mb | 18 | £35 | View Deal | ttalk,bb,t5,t7,promo,openr,ldn,pr2,ufb,all,18m,npl |
| TalkTalk Fibre 900 Broadband Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £0 set-up cost. £60 installation charge if a new line is required. | 944Mb | 18 | £45 | View Deal | ttalk,bb,t5,t7,promo,openr,ldn,pr3,ufb,primo,all,18m,npl |
 | Gigaclear Ultrafast 400 Broadband Full fibre broadband for rural areas. 400Mb average download and upload speed. Includes a FREE additional Smart WiFi booster node. Add Sky Stream TV package for just £23 p/m (Sky satellite dish not required). Home phone packages are also available from £3 p/m. Available in rural areas of Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Gloucestershire, Kent, Leicestershire, Lincolnshire and Northamptonshire. | 400Mb | 18 | £24 | View Deal | gcler,bb,t5,ufb,npl,promo,all,18m,yttopx,pr1,u30, |
| Gigaclear Hyperfast 900 Broadband Full fibre broadband for rural areas. 900Mb average download and upload speed. Includes a FREE additional Smart WiFi booster node. Add Sky Stream TV package for just £23 p/m (Sky satellite dish not required). Home phone packages also available from £3 p/m. Available in rural areas of Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Gloucestershire, Kent, Leicestershire, Lincolnshire and Northamptonshire. | 830Mb | 18 | £49 | View Deal | gcler,bb,t5,promo,ufb,npl,all,18m,pr3, |
 | Hyperoptic 150Mb Fibre Broadband | 150Mb | 24 | £29 | View Deal | hypero,bb,npl,bsc,t4,t7,promo,sfb,all,24m,ldn,pr2,u30, |
 | Community Fibre 150Mb Full Fibre Broadband London’s fastest full fibre network. Now available in 32 London boroughs. 60 Day Satisfaction Guarantee - If after 60 days, you’re not happy with your 100% full fibre connection, you can leave with no strings attached, no exit fees. | 150Mb | 12 | £26 | View Deal | comf,bb,npl,bsc,t4,t7,promo,sfb,all,12m,ldn,pr2,u30, |
 | KCOM Full Fibre 300 Broadband Monthly price will increase from March by the Consumer Price Index rate of inflation published in January + 3.9%. | 300Mb | 24 | £29.99 | View Deal | kcom,bb,npl,bsc,t5,t7,ufb,all,promo,24m,pr3, |
 | Onestream Supreme Fibre 40 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | 38Mb | 24 | £19 | View Deal | ones,bb,t2,t7,openr,sfb,all,24m,12m,promo,primo,yttopx,pr1,u30, |
| Onestream Supreme Full Fibre 80 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | 67Mb | 24 | £20 | View Deal | ones,bb,t3,t7,openr,pr1,sfb,all,24m,12m,promo,primo,yttopx,sba,npl,u30, |
| Onestream Supreme Full Fibre 115 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | 100Mb | 24 | £24 | View Deal | ones,bb,bsc,t4,t7,openr,sfb,all,24m,12m,promo,primo,npl,pr1,u30, |
| Onestream Supreme Full Fibre 220 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | 200Mb | 24 | £25.95 | View Deal | ones,bb,bsc,t4,t7,openr,sfb,all,24m,12m,promo,primo,npl,pr1,top-10,u30, |
| Onestream Supreme Full Fibre 550 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | 500Mb | 24 | £29.95 | View Deal | ones,bb,bsc,t5,t7,openr,pr2,ufb,all,24m,12m,promo,primo,npl |
| Onestream Hyperstream Full Fibre 1000 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | 900Mb | 24 | £33.95 | View Deal | ones,bb,bsc,t5,t7,openr,pr2,ufb,all,24m,12m,promo,primo,yttopx,npl |
 | Three 4G Unlimited Home Broadband UK's Fastest 5G Network (Ookla Speedtest Award 2023). 30 Day Money-Back Guarantee. Order before 8pm for next working day delivery. No landline or engineer required. Plug and play set up. Each April your Monthly Charge will increase by a fixed amount of £2 per month. | 50Mb-100Mb | 24 | £24 | View Deal | 3uk,bb,npl,bsc,hmob,t2,t3,pr1,promo,sfb,all,24m,u30, |
Click here view cheaper alternatives to Plusnet Broadband
Prices may change during contract term.
| Provider click to sort | Package Details click to sort | filter |
|---|---|---|
| Onestream Supreme Fibre 40 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | £19,ones,bb,t2,t7,openr,sfb,all,24m,12m,promo,primo,yttopx,pr1,u30, |
| Onestream Supreme Full Fibre 80 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | £20,ones,bb,t3,t7,openr,pr1,sfb,all,24m,12m,promo,primo,yttopx,sba,npl,u30, |
| NOW Full Fibre 75 Broadband NOW Full Fibre 75 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription. | £23 |
| Vodafone Full Fibre 80 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | £23,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,u30, |
| Three 4G Unlimited Home Broadband UK's Fastest 5G Network (Ookla Speedtest Award 2023). 30 Day Money-Back Guarantee. Order before 8pm for next working day delivery. No landline or engineer required. Plug and play set up. Each April your Monthly Charge will increase by a fixed amount of £2 per month. | £24,3uk,bb,npl,bsc,hmob,t2,t3,pr1,promo,sfb,all,24m,u30, |
| Gigaclear Ultrafast 400 Broadband Full fibre broadband for rural areas. 400Mb average download and upload speed. Includes a FREE additional Smart WiFi booster node. Add Sky Stream TV package for just £23 p/m (Sky satellite dish not required). Home phone packages are also available from £3 p/m. Available in rural areas of Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Gloucestershire, Kent, Leicestershire, Lincolnshire and Northamptonshire. | £24,gcler,bb,t5,ufb,npl,promo,all,18m,yttopx,pr1,u30, |
| Onestream Supreme Full Fibre 115 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | £24,ones,bb,bsc,t4,t7,openr,sfb,all,24m,12m,promo,primo,npl,pr1,u30, |
| Vodafone Full Fibre 150 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | £24,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr1,u30, |
| NOW Full Fibre 100 Broadband NOW Full Fibre 100 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription. | £25 |
| Virgin Media M125 Fibre Broadband Only M125 Fibre Broadband Only (132Mbps average download speed and 20Mbps average upload speed). No Home Phone. | £25,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr1,u30, |
| Onestream Supreme Full Fibre 220 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | £25.95,ones,bb,bsc,t4,t7,openr,sfb,all,24m,12m,promo,primo,npl,pr1,top-10,u30, |
| Community Fibre 150Mb Full Fibre Broadband London’s fastest full fibre network. Now available in 32 London boroughs. 60 Day Satisfaction Guarantee - If after 60 days, you’re not happy with your 100% full fibre connection, you can leave with no strings attached, no exit fees. | £26 |
| Sky Full Fibre 75 Broadband Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only. | £26 |
| Plusnet Full Fibre 74 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | £27.99,pnet,bb,t3,t7,openr,ldn,promo,sfb,npl,all,24m,pr2,u30, |
| TalkTalk Fibre 65 Broadband Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £60 installation charge if a new line is required. Phone: +£12 for Unlimited UK calls, +£7 for International Max calls for 6 months then £14. | £28,ttalk,bb,t3,t7,promo,openr,ldn,pr2,sfb,all,18m,u30, |
| TalkTalk Fibre 150 Broadband Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £0 set-up cost. £60 installation charge if a new line is required. | £28,ttalk,bb,t4,t7,promo,openr,ldn,pr2,sfb,all,18m,top-10,u30, |
| Vodafone Full Fibre 900 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | £28,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2, |
| Plusnet Full Fibre 145 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | £28.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,yttopx,pr2,u30, |
| Virgin Media M250 Fibre Broadband Only M250 Fibre Broadband Only (264Mbps average download speed and 25Mbps average upload speed). No Home Phone. | £28.99,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,u30, |
| Sky Full Fibre 150 Broadband Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only. | £29 |
| Hyperoptic 150Mb Fibre Broadband | £29,hypero,bb,npl,bsc,t4,t7,promo,sfb,all,24m,ldn,pr2,u30, |
| Onestream Supreme Full Fibre 550 Broadband 12-month contract option also available. Monthly price will increase from April by the Consumer Price Index rate of inflation published in January + 3.9%. | £29.95,ones,bb,bsc,t5,t7,openr,pr2,ufb,all,24m,12m,promo,primo,npl |
| BT Fibre 2 Broadband Stream, game and download in HD on lots of devices at once. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available. On 31 March each year the monthly price shown for broadband plans will increase by £3. | £29.99,btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2, |
| KCOM Full Fibre 300 Broadband Monthly price will increase from March by the Consumer Price Index rate of inflation published in January + 3.9%. | £29.99,kcom,bb,npl,bsc,t5,t7,ufb,all,promo,24m,pr3, |
| Virgin Media M350 Fibre Broadband Only M350 Fibre Broadband Only (362Mbps average download speed and 36Mbps average upload speed). No Home Phone. | £29.99,vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2, |
| Virgin Media M125 Fibre Broadband + Home Phone M125 Fibre Broadband (132Mbps average download speed and 20Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). | £29.99,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,u30, |
| NOW Full Fibre 300 Broadband NOW Full Fibre 300 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription. | £30 |
| Vodafone Full Fibre 500 Broadband Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3. | £30,voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2, |
| BT Fibre 1 Broadband Browse, stream and download on a few devices at once. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. On 31 March each year the monthly price shown for broadband plans will increase by £3. | £30.99,btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2, |
| Plusnet Full Fibre 300 Broadband Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March. | £30.99,pnet,bb,promo,t5,t7,primo,openr,ldn,ufb,npl,all,24m,pr2,top-10,u30, |
Check your Plusnet/BT Openreach phone line
Plug a traditional phone into the master socket and check if you hear a dial tone and whether you can make a phone call.
The master socket is a box on the wall where the line comes into your property. Plusnet uses the Openreach network therefore your master socket will probably have ‘Openreach’ branding.
If you can make a call successfully, the issue may be with one of the other devices such as the microfilters or the Plusnet broadband router.
Also, check the noise level on your line by dialling 17070 and selecting Option 2. The line should be quiet with no background noise.
Microfilters are used to separate telephone and broadband signals. If the microfilter is not working it can cause interference which leads to issues such as a total loss of broadband, connection dropouts or intermittent disconnections.
To rule the microfilter out, connect the microfilter back into your master socket and then plug your traditional phone into the microfilter and test that you can still make a call.
If at any point you do not get a dial tone, the line is hissing, noisy or crackling, contact Plusnet (or whoever provides your phone line) to report this problem.
Official Plusnet help troubleshooting tips
Credit: Plusnet help on YouTube – View video on YouTube
Check your internal wiring
Check your Master socket to determine if the fault is with the internal wiring or the external wiring to your property.
The video at the end of this section shows you how to conduct this test.
Remove the face plate from your master socket and plug it directly into the test socket.
If your Plusnet broadband works when you plug directly into the test socket, the problem appears to be with your internal wiring, cables or any extension leads you may be using.
If your Plusnet broadband does not work when you are plugged directly into the test socket, the issue is external to your property. Contact Plusnet support.
Credit: JL Telephone Engineers – View video on YouTubePlusnet Fault Reporting
If you are still experiencing problems you can contact Plusnet help via online chat, phone, or you can raise the issue through the Plusnet broadband troubleshooter.