Ultimate Guide to Virgin Media Broadband: Deals, Packages, Prices and Reviews
If you’re searching for reliable, high-speed internet, Virgin broadband may be an attractive option to consider.
Virgin Media is one of the UK’s leading broadband and TV providers, and they offer a wide range of packages. From basic broadband to lightning-fast speeds, and from essential TV channels to premium sports and movies, there’s something for everyone.
In this article, we’ll delve deeper into Virgin Media’s broadband and TV packages and provide a comprehensive review of Virgin Media’s broadband offering.
Virgin Media Broadband Only Offers
If you don’t need a TV or home phone service, Virgin Media offers broadband-only packages. These packages are ideal for anyone who just needs a fast, reliable internet connection without any extra bells and whistles.
Prices may change during contract term.
Virgin Media Broadband and Home Phone Packages
Virgin Media Broadband and Home Phone Packages are the perfect solutions for those who want reliable broadband and a home phone service all in one.
Whether you’re browsing the internet, streaming your favourite shows, or making important calls, Virgin Media’s broadband and home phone packages will have you covered.
Prices may change during contract term.
Virgin TV and Broadband Package Deals
Looking for a broadband and TV package? Virgin Media offer a range of packages to suit different needs, from basic TV packages to more comprehensive packages with hundreds of channels.
From their ‘Big bundle’ TV channels to premium sports and movies, there’s something for everyone. Whether you’re streaming your favourite shows or working from home, Virgin Media has broadband and TV packages that will keep you connected and entertained.
Prices may change during contract term.
Virgin Media Broadband Packages with 02 Sim
These Virgin Media packages allow you to bundle your Broadband, home phone, TV and mobile phone service into one package. Some packages also include a Netflix subscription to give you the ultimate package that consolidates your entertainment and communication requirement into one more cost-effective bill.
Prices may change during contract term.
Key Features of Virgin Media Broadband
When it comes to broadband, Virgin Media offers some of the fastest speeds on the market. Here are some of the key features of their broadband packages:
- Superfast broadband speeds with the fastest packages reaching up to 1 Gbps.
- Competitive pricing and regular special offers.
- Free access to Virgin Media WiFi hotspots across the UK.
- A wide range of broadband packages to suit different needs
- Home phone service with unlimited weekend calls to UK landlines and mobiles included with most broadband packages.
- Wide range of TV channels, including premium sports channels, and access to popular streaming services like Netflix and Amazon Prime Video.
- No contract broadband options are available.
Virgin Media Broadband Review
When it comes to broadband, Virgin Media is one of the top providers in the UK, offering a range of packages to suit different needs and budgets. Here’s a breakdown of what you can expect from Virgin Media’s broadband service.
Virgin Media Pros and Cons
Pros:
- Superfast speeds: Virgin Media offers some of the fastest broadband speeds in the UK. With its top-of-the-line Gig1 Fibre broadband, users can enjoy speeds of up to 1 Gbps.
- Unlimited usage: Virgin Media offers unlimited broadband usage, which means users can download as much as they want without worrying about any data caps.
- Wide range of packages: Virgin Media offers a wide range of broadband packages to suit different budgets and needs. Whether you're a light internet user or a heavy streamer, Virgin Media has a package that will suit you.
- Bundle deals: Virgin Media offers bundle deals, which means you can combine your broadband with TV and phone services to save money on your bills.
- Virgin Media WiFi: Virgin Media offers access to over 3.5 million WiFi hotspots across the UK. This means you can stay connected on the go without eating into your mobile data.
- No contract short-term broadband packages are available.
Cons:
- Limited coverage: Virgin Media's coverage is limited to certain areas in the UK. So, if you're not in a Virgin Media coverage area, you won't be able to access their services.
- Contract length: Most of Virgin Media's packages come with an 18-month contract. This can be a long commitment for some users.
- Installation fees: Virgin Media charges an installation fee for new customers. This can be a downside for users who want to save on their initial setup costs.
- Some customers have reported issues with customer service.
Virgin Media Broadband Packages Overview
M50 - Basic package
The M50 package is Virgin Media's most basic broadband package. It offers download speeds of up to 54 Mbps and upload speeds of up to 5 Mbps.
The M50 package is a good option for those who need basic internet usage for browsing, email, and social media. It provides fast enough speeds for basic streaming and downloading, but may not be suitable for more demanding applications.
M100 - Mid-range package
The M100 package is a mid-range package that offers download speeds of up to 108 Mbps and upload speeds of up to 10 Mbps.
The M100 package is a good option for those who need faster speeds for streaming HD content and gaming. It is also suitable for multiple users in the household, as it can handle more devices.
M200 - High-end package
The M200 package is a high-end package that offers download speeds of up to 213 Mbps and upload speeds of up to 20 Mbps.
The M200 package is suitable for those who need fast and reliable internet speeds for gaming, streaming 4K content, and working from home. It is also suitable for households with multiple users and devices.
M350 - Top-tier package
The M350 package is Virgin Media's top-tier package, offering download speeds of up to 362 Mbps and upload speeds of up to 36 Mbps.
The M350 package is ideal for those who require the fastest speeds for streaming, gaming and working from home. It is also suitable for households with multiple users and devices.
M500 - Ultra-fast package
The M500 package offers ultra-fast download speeds of up to 516 Mbps and upload speeds of up to 52 Mbps.
This package is ideal for households with multiple people who use the internet simultaneously for activities such as streaming high-definition videos, online gaming, and video conferencing.
Gig1 - Ultra-fast package
The Gig1 package is Virgin Media's ultra-fast broadband package, offering download speeds of up to 1135 Mbps and upload speeds of up to 52 Mbps.
The Gig1 package is the fastest and most reliable broadband package available from Virgin Media. It is ideal for those who require ultra-fast speeds for streaming, gaming and working from home. It is also suitable for households with multiple users and devices.
Virgin Media Customer Service
Virgin Media's customer service has received mixed reviews. While some customers have reported positive experiences with the company's customer service team, others have had issues with long wait times, difficulty reaching a representative, and slow response times to issues.
Despite this, Virgin Media has invested in improving its customer service, with a focus on improving response times and increasing the number of representatives available to assist customers.
Virgin Media Data Limits
All Virgin Media broadband packages offer unlimited data, meaning you can use as much data as you need without any additional charges.
Virgin Media TV Review
Virgin Media offers a range of TV packages to suit different needs and budgets. Its top-tier Ultimate Volt Bundle includes access to over 210 channels, including premium sports channels like Sky Sports and BT Sport, as well as popular streaming services like Netflix and Amazon Prime Video.
The company also offers a range of set-top boxes, including its flagship Virgin Media V6 box (powered by Tivo), which allows customers to record up to six shows at once whilst watching a seventh, access 4K Ultra HD content pus many other features.
Overall, Virgin Media's TV service is widely regarded as one of the best on the market, offering a wide range of channels and features that are sure to appeal to TV enthusiasts.
Virgin Media Home Phone Review
Virgin Media's home phone service is included with most of its broadband packages and offers unlimited weekend calls to UK landlines and mobiles.
The company also offers a range of calling features, including voicemail, caller ID, and call waiting, as well as the ability to add international calling to your package for an additional fee.
Overall, Virgin Media's home phone service is a reliable and cost-effective option for those looking to stay connected with friends and family.
Virgin Media Wifi Hotspots
Virgin Media offers its customers access to over 3.5 million wifi hotspots across the UK, making it one of the largest wifi hotspot networks in the country. With these hotspots, Virgin Media customers can enjoy fast and free wifi access in a range of public places, including cafes, train stations, and airports.
To access the Virgin Media wifi hotspots, customers need to download the Virgin Media Connect app onto their smartphone or tablet. This app provides a map of nearby hotspots and makes it easy to connect to them with just a few taps.
Virgin Broadband Offers for New Customers
If you're a new customer, Virgin Media has a range of deals to entice you to sign up. These deals can be found at the top of this page and include special discounts, free setup, or other incentives to make their service more attractive to new customers.
Virgin Media Student Broadband Packages
If you're a student, Virgin Media has some great deals to help you save money. Their student packages offer average download speeds of up to 516Mbps and a choice of 12-month or 30-day contracts and unlimited data usage at a discounted price.
Virgin Media Social Tariffs for Low-Income Households
Virgin Media is committed to providing affordable broadband to everyone, and they offer social tariffs to help low-income households stay connected. These tariffs offer a reduced monthly fee for their broadband services, making it more accessible for those who need it.
Virgin Media Social Tariffs currently start at £12.50 per month. They will need details such as your full name, date of birth, and postcode so that they can check with the Department of Work and Pensions that you are on Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based Employment Support Allowance.
Virgin Media Broadband Deals for Existing Customers
If you are an existing Virgin Media customer looking for broadband deals, Virgin offers exclusive broadband deals to its existing customers for their loyalty.
Some of the best Virgin Media broadband deals for existing customers include:
- M100 Fibre Broadband: This deal offers download speeds of up to 108Mbps, and is perfect for light to moderate internet users who want to browse the web, stream videos, and check email.
- M200 Fibre Broadband: This deal offers download speeds of up to 213Mbps, and is ideal for households with multiple internet users who want to stream HD videos, play online games, and download large files simultaneously.
- M350 Fibre Broadband: This deal offers download speeds of up to 362Mbps, and is perfect for households with heavy internet usage. You can stream 4K content, play online games, and download large files without any buffering.
- M500 Fibre Broadband: This deal offers download speeds of up to 516Mbps, and is perfect for households that demand the fastest internet speeds. You can stream 4K and 8K content, play online games, and download large files instantly.
- Gig1 Fibre Broadband: This deal offers download speeds of up to 1145Mbps, making it the fastest broadband in the UK. It is perfect for households with multiple internet users who demand the best internet speeds for streaming 4K and 8K content, playing online games, and downloading large files.
To take advantage of these deals, you can simply log in to your My Virgin Media account and check out the latest offers or contact Virgin Media by calling 150 from a Virgin Media phone or 0345 454 1111 from any other phone. Select the IVR options to go to the cancellation team and once you mention cancelling they will forward you to the retention team. Unfortunately, this is the route that existing customers sometimes have to go down to get a better deal.
Virgin Media Conclusion
In conclusion, Virgin Media offers a range of broadband packages to suit every need, from entry-level deals for those on a budget to high-speed options for power users. The company's fast and reliable broadband speeds, combined with its extensive network of WiFi hotspots, make it a great choice for anyone looking for a strong internet connection.
One of the biggest advantages of Virgin Media broadband is the fact that it comes bundled with a range of other services, including TV, phone, and mobile. This means you can save money and simplify your life by getting all your entertainment and communication needs from one provider.
Overall, we highly recommend Virgin Media broadband to anyone looking for a reliable, high-speed internet connection. With a range of packages and deals to choose from, and great customer service and support, Virgin Media is one of the best broadband providers in the UK.
Virgin Media Frequently Asked Questions (FAQs)
FAQ - Virgin Media Broadband Deals
Both Virgin Media and BT offer fast and reliable broadband, but Virgin’s cable network generally delivers faster download and upload speeds. However, the best option for you will depend on your specific needs and location.
Yes, Virgin Media is known for offering fast and reliable broadband, with some of the fastest speeds available in the UK.
Virgin Media broadband is available in most parts of the UK, but not all areas may be covered. You can check if Virgin Media broadband is available in your area by using their coverage checker here.
Virgin Media offers a range of internet deals, so the best option for you will depend on your specific needs and budget. The latest Virgin deals and promotions can be found here.
The broadband speed you can get from Virgin Media will depend on your location and the package you choose. You can check the expected speeds for your area by entering your postcode on the Virgin Media website.
There may be an installation charge for new Virgin Media customers, but this will depend on the package you choose and any promotions that may be available.
Yes, you can usually keep your existing telephone number when you switch to Virgin Media broadband. However, you should check with your current provider to ensure there are no restrictions or charges.
Virgin Media are quoted saying “Let us know when you’re placing your broadband and phone order and we will contact your phone provider for you and try to switch your current number to Virgin Media”
Setting up your Virgin Media router is a simple process that can be completed in a few easy steps. Follow these instructions to get your Virgin Media router up and running:
- Unpack your router: When you receive your Virgin Media router, it will be packaged in a box. Open the box and take out the router, power supply, Ethernet cable, and any other accessories that came with it.
- Connect the router to the Virgin Media wall socket using the white cable.
- Connect the router to the power supply: Connect the power supply to the router and plug it into a power socket. Switch on the power socket.
- Wait for the router to start up: It may take up to 10 minutes for the router to connect to the Virgin Media network. The power light will be solid white once the router is connected and ready.
- Connect to the network: On your computer or mobile device, search for available Wi-Fi networks. Select the Wi-Fi network that matches the name and password on the sticker at the bottom of the router. If the sticker is missing or damaged, you can find the name and password on the card that came with the router.
- Enter the network password: When prompted, enter the network password. The password is case-sensitive and should be entered exactly as it appears on the sticker or card.
- Connect to the internet: Once you’ve connected to the network, open a web browser and try to access a website. If you can access the internet, your router is set up and ready to use.
If you have any issues during the setup process, you can contact Virgin Media’s customer service for assistance.
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How to setup your Virgin Media Hub Video
Credit: Virgin Media Help@ YouTube