Top 6 UK Broadband Providers

• Consistently great feedback on Speed and Reliability
• Up to 300Mbps Broadband Speed available in some areas
• Broadband and TV packages available

EE Broadband Review - The  Not So Good

• Limited availability on their high speed 145Mb+ broadband packages

EE Broadband - Ofcom Customer Satisfaction Survey Results

Final Verdict

EE broadband services are straight forward, no frills value for money.  Their broadband service is provided via the BT Openreach network similar and is available across most areas in the UK.

EE are one of the few broadband providers that offer speeds of up to 300Mbps but availability is limited.  If you are fortunate enough to live in a coverage area, this is extremely good value for money.

EE consistently scored above average across the board in the last Ofcom ISP review.

View latest EE broadband deals.

• Runs on the same Openreach network as BT and Sky but much cheaper.
• Flexible Contracts - Monthly, 12 Months or 18 Months
• Won several awards for exemplary customer service
• BT Sport available through old Sky receiver box or Plusnet BT Sport App
• Fast installation time

Plusnet Broadband Review - The  Not So Good

• Pricing may be higher is some areas

Plusnet Broadband - Final Verdict

Plusnet offers a good balance in terms of reliability, pricing and customer service.

Plusnet is owned by BT and their broadband service runs on the Openreach network similar to other popular providers such as BT, Sky, EE and TalkTalk therefore you will be getting the same broadband but cheaper and with good customer service wrapped around it.

Plusnet won the 'most reliable broadband service' in the Ofcom 2019 Telecoms report and scored highest in the 'Satisfaction with overall service' category in the 2020 Ofcom Report.

If you are looking for a no nonsense affordable and reliable broadband, we recommend seriously considering Plusnet.

Check out the latest Plusnet broadband deals.

• Sky Speed Guarantee
  SKY guarantee that if your speed falls below your Guaranteed Minimum Download Speed for at least three days in a row in a 30-day period, they will refund you monthly subscription. You can claim twice during your contract period.
• Great Customer Service track record
  Sky received the joint fewest complaints per 100,000 customers measured by Ofcom comparing Sky, Post Office, BT, EE, Plusnet, TalkTalk, Vodafone and Virgin Media fixed for fixed broadband. July 2019 report.
• Dedicated team to ensure switch is smooth
  If you're with BT, TalkTalk, EE, Vodafone or Plusnet,  SKY will contact your provider to cancel your existing contract and handle the whole switch process for you.
• Sky Wi-Fi Guarantee
  Sky will guarantee at least 3Mbps WiFi in every room of your home, or they will give you your money back or send you a signal booster.
• Additional mini hubs available to extended broadband range
• You can add TV bundled at any time

SKY Broadband Review - The  Not So Good

• Activation Fee
  Similar to BT, Sky have an activation fee of  approx. £19.99 across all packages. They  occasionally run promotions where this fee is reduced or waived.

Sky Broadband - Final Verdict

Sky's broadband and customer services is very good. The SKY Q hub is one of the best and most reliable routers on the market.

Sky presents the opportunity to consolidate your TV and Broadband services into one reliable provider.  Their base package has more channels than you can get with any other TV provider.

It is inevitable that you may experience broadband issues with any Internet Service Providers (ISP) but with Sky's solid customer service reputation, you can rest-assured that any issues will be dealt with efficiently.

Sky is not a budget ISP and their broadband prices are slightly higher but their levels of service makes it a good all round solid choice.

Check out the latest Sky Broadband deals.

• BT Complete Wi-Fi guarantee
  BT guarantee no less that 10Mb wireless speed in every room and will send out additional wireless extender "discs" to boost Wi-fi speed for slow rooms.
• BT Virus Protect
  BT Virus Protect gives you the latest protection against viruses, spyware, phishing scams and other internet threats. All BT Broadband customers get at least two licences free. Superfast Fibre 2  customers get 15 licences which can be installed on PCs, Macs, and Android phones and tablets.
  
• Free BT Cloud Storage
  Broadband Unlimited and Superfast Fibre customers will receive 200GB free storage.
  Fibre 2 Unlimited customers get 1TB Cloud storage.

BT Broadband Review - The  Not So Good

• 24 Month Contracts
  Long commitment on BT Broadband packages which is not such a bad thing if you are happy with the service.  If you are not happy with the service there are ways to cancel your broadband early.
• Expensive after contract period
  Be sure to check out the market or speak to BT to negotiate a new deal before the end of your contract to avoid a hike in price.
• Activation and Delivery Charge
  Most packages have an activation or delivery charge which ranges between £9.99 - £19.99.

BT Broadband - Final Verdict

There are varying online opinions on BT broadband and although it costs a bit more, it gives you value for your money.

BT is the parent company of Openreach who maintain the majority of internet circuits in the UK which are used by other ISPs such as Plusnet, EE, TalkTalk, Sky, etc.

In some areas you can get download speeds of up to 300+ Mbps!

As a BT customer, you will have access to over 5 million Wi-fi hotspots which can be useful if you are always roaming away from home or have a limited mobile phone data package.

You can choose to bolt on additional TV channels such as BT Sport, Sky Sports Main Event and Extra, Sky Cinema and many other premium channels.

Check out the latest BT Broadband deals.

• Much faster than other broadband providers
• Winner of Uswitch's Fastest Broadband Provider - 11 years running
• Flexible packages and contracts lengths
• No phone line required

Virgin Media Broadband Review - The  Not So Good

• Less extensive coverage than other providers
• Packages can be expensive outside of sale promotions
• Fewer TV channels than Sky

• Fast installation time

• Automatic 4G backup if your internet goes down
  Vodafone pro (bolt on) comes with a 4G backup to allow you continual internet access if there are issues with your vodafone broadband or in your area.

• Super WiFi Guarantee
  Ensures reliable WiFi in every room or you can leave your contract for free - guaranteed

• Fast Upload Speeds
  With most providers, upload speed tends to be significantly lower than the download speed, but Vodafone Broadband stands out from crowd by having a fast upload speed. 

  Their Gigafast broadband services offer symmetrical speeds which means the upload speed is the same as the download speed.

• Truly unlimited and unrestricted broadband speed
  Unlike some broadband providers, Vodafone does apply traffic management which means that your broadband speed will never be slowed down or restricted during peak or busy times. Truly unlimited, fast, uninterrupted broadband. 

• Simple to manage using the IOS/Android App
  With Vodafone Broadband, gone are the days you need to manage your broadband via an internet browser. The Vodafone Broadband App gives you simple management of your broadband settings,  Wi-Fi/guest Wi-Fi settings, parental controls and other useful features.

Vodafone Broadband Review - The  Not So Good

• No TV bundles

  If you were hoping to consolidate your TV and broadband service into one, unfortunate Vodafone will not be the best provider. Good alternatives would be Sky or BT.

Vodafone Broadband - Final Verdict

Vodafone broadband is affordable and you can also benefit from addition cost savings.

If you are a Vodafone Pay Monthly mobile customers there is a reduction of £2 p/m on the advertised price. If you are not an existing customer, you can save £3 on your monthly broadband if you add a pay monthly mobile package to your broadband.

Vodafone will handle the switching of your broadband from your existing supplier to get you up and running quickly. The only exception is if you are switching from Virgin Media. You will need to cancel Virgin Media directly.