6 Quick Steps to Fix Your Vodafone Broadband

Is your Vodafone broadband not working?

Fix Vodafone Broadband faultsIf your Vodafone broadband connection is not working, here are 5 quick steps to help troubleshoot and fix your Vodafone broadband.

1. Check if the Vodafone service status

The first thing you need to do is check if there are any issues with Vodafone in your area. Also, check websites such as Downdetector to see if other customers are reporting similar problems.

2. Check the cabling

Make sure that the router cables are firmly connected. Ensure both ends of each cable are firmly plugged in.

3. Check your broadband line at the wall socket

Plug a phone into the broadband wall socket and check if you get a dial tone. If you do not get a dial tone, there is a fault on your line. Contact Vodafone.

Cheapest and Most Reliable Alternatives to TalkTalk Broadband
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NOW Full Fibre 75 Broadband

NOW Full Fibre 75 Broadband
£0 Set-up fee
Free Setup. Offer ends today.


NOW Full Fibre 75 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription.
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75Mb24£23 £43 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,u30,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£0 Set-up fee
Setup fee: £5 with £5 cashback. Offer ends today.


NOW Full Fibre 100 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription.
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100Mb24£25 £44 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,24m,yttopx,pr1,top-10,u30,
NOW Full Fibre 300Mb Broadband Deal

NOW Full Fibre 300 Broadband
£0 Set-up fee
Free Setup.


NOW Full Fibre 300 Broadband Powered by Sky. Guaranteed speeds or money back. Pay-as-you-use calls included. Evenings and Weekends, Anytime or International call bundles available. Stream TV bolt-on also available. Sky Stream is a TV box that plugs into any TV and allows you to watch Sky TV over your broadband connection without the need for a satellite dish. Sky Streams includes Sky Entertainment TV (100+ Channels & Over 30,000 shows) and a Netflix subscription.
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300Mb24£30 £43 View Deal nowb,bb,promo,bsc,npl,t5,t7,openr,ldn,sfb,primo,all,24m,yttopx,pr2,u30,
Sky Full Fibre 75 Broadband

Sky Full Fibre 75 Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends today.


Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only.
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75Mb24£26 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,24m,skyvsbt,pr2,u30,
Sky Full Fibre 150 Broadband

Sky Full Fibre 150 Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends today.


Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only.
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150Mb24£29 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,24m,skyvsbt,top-10,u30,
Sky Full Fibre 500 Broadband

Sky Full Fibre 500 Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends today.


Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee. Ultrafast Speed Guarantee: 400Mb/s minimum download speed or money back. Sky offers the UK’s Fastest Speed Guarantee across all major UK providers on 500Mb products. £5 credit check fee taken off the first bill for new customers only.
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500Mb24£32 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,24m,yttopx,promo,skyvsbt
Sky Full Fibre Gigafast Broadband

Sky Full Fibre Gigafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends today.


Includes Sky Pay As You Talk, Wall to Wall WiFi Guarantee (WiFi in every room or money back) & Sky Speed Guarantee (if your speed falls below your guaranteed minimum download speed for at least 3 days in a 30-day period, Sky will give you your money back). £5 credit check fee taken off the first bill for new customers only.
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900Mb24£42 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,ufb,all,24m,skyvsbt,pr3,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£20 Set-up fee
50 Reward Card.


Browse, stream and download on a few devices at once. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout.
On 31 March each year the monthly price shown for broadband plans will increase by £3.
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50Mb24£30.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£0 Set-up fee
Free setup + £50 Reward Card.


Stream, game and download in HD on lots of devices at once. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available.
On 31 March each year the monthly price shown for broadband plans will increase by £3.
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67Mb24£29.99 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£20 Set-up fee
50 Reward Card. Offer ends 17th October.


Ultrafast and super reliable – stream and download as much as you like. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available.
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150Mb24£33.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2,u30,
BT Full Fibre 300 Broadband

BT Full Fibre 300 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends 17th October.


Ultrafast and super reliable – stream and download as much as you like. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available.
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300Mb24£34.99 View Deal btb,bb,npl,t5,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2,
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£20 Set-up fee
50 Reward Card. Offer ends 17th October.


Ultrafast and super reliable – stream and download as much as you like. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available.
On 31 March each year the monthly price shown for broadband plans will increase by £3.
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500Mb24£42.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
Free setup + £50 Reward Card. Offer ends 17th October.


BT's fastest fibre yet – Gigafast speeds for the busiest homes, powered by a dedicated fibre connection direct to your home. Includes BT Stay Fast Guarantee. Customise your package by adding a phone line, TV or Sports package during checkout. 12 Month Contract available.
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900Mb24£47.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£35 Set-up fee


M50 Fibre Broadband (54Mbps average download speed and 5Mbps average upload speed). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.
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54Mb1£48 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£35 Set-up fee


M125 Fibre Broadband Only (132Mbps average download speed and 20Mbps average upload speed). No Home Phone. 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.
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Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£35 Set-up fee


M250 Fibre Broadband Only (264Mbps average download speed and 25Mbps average upload speed). No Home Phone. 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.
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264Mb1£60 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£35 Set-up fee


M50 Fibre Broadband (54Mbps average download speed and 5Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.
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54Mb1£56 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£35 Set-up fee


M125 Fibre Broadband (132Mbps average download speed and 20Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.
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132Mb1£62 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr4,ldn
Virgin Media M250 Fibre Broadband + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£35 Set-up fee


M250 Fibre Broadband (264Mbps average download speed and 25Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.
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264Mb1£68 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£35 Set-up fee


M350 Fibre Broadband (362Mbps average download speed and 36Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines). 1 Month Rolling Contract. Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.
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362Mb1£74 View Deal vmedia,bb,npl,bsc,t5,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M125 Fibre Broadband Only (132Mbps average download speed and 20Mbps average upload speed). No Home Phone.
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132Mb18£25 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr1,u30,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M250 Fibre Broadband Only (264Mbps average download speed and 25Mbps average upload speed). No Home Phone.
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264Mb18£28.99 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,u30,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M350 Fibre Broadband Only (362Mbps average download speed and 36Mbps average upload speed). No Home Phone.
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362Mb18£29.99 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M500 Fibre Broadband Only (516Mbps average download speed and 52Mbps average upload speed). No Home Phone.
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516Mb18£33.99 View Deal vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


Gig1 Fibre Broadband Only (1130Mbps average download speed and 104Mbps average upload speed). No Home Phone.
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1130Mb18£40.99 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr2
Virgin Media Gig2 Broadband Only

Virgin Media Gig2 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.


Gig2 Fibre Broadband Only (2000Mbps average download speed and 200Mbps average upload speed). No Home Phone.
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2000Mb18£84.00 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr4
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M125 Fibre Broadband (132Mbps average download speed and 20Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines).
More Info.
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132Mb18£29.99 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,u30,
Virgin Media M250 Fibre Broadband + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M250 Fibre Broadband (264Mbps average download speed and 25Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines).
More Info.
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264Mb18£35.99 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.


M350 Fibre Broadband (362Mbps average download speed and 36Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines).
More Info.
Close

362Mb18£41.99 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.


M500 Fibre Broadband (516Mbps average download speed and 52Mbps average upload speed) & Weekend chatter (Unlimited weekend calls to UK landlines).
More Info.
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516Mb18£47.99 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.


Gig1 Fibre Broadband (1130Mbps average download speed and 104Mbps average upload speed) + Home Phone with Unlimited weekend calls to UK landlines.
More Info.
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1130Mb18£53.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M125 M250 Fibre Broadband (264Mbps average download speed and 25Mbps average upload speed), Unlimited weekend calls to UK landlines + O2 Sim with 6GB data & Unlimited mins/texts
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264Mb18£31.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,top-10,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 11 Oct.


M125 M350 Fibre Broadband (362Mbps average download speed and 36Mbps average upload speed), Unlimited weekend calls to UK landlines + O2 Sim with 6GB data & Unlimited mins/texts
More Info.
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362Mb18£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.


M500 Fibre Broadband (516Mbps average download speed and 52Mbps average upload speed), Home Phone with Unlimited weekend calls to UK landlines & O2 Sim with 6GB data & Unlimited mins/texts.
More Info.
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516Mb18£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.


Gig1 Fibre Broadband (1130Mbps average download speed and 104Mbps average upload speed), Home Phone with Unlimited weekend calls to UK landlines & O2 Sim with 6GB data & Unlimited mins/texts.
More Info.
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1130Mb18£49.99 View Deal vmedia,bb,npl,t5,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr3,
Plusnet Full Fibre 74 Broadband

Plusnet Full Fibre 74 Broadband
£0 Set-up fee


Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March.
More Info.
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74Mb24£27.99 View Deal pnet,bb,t3,t7,openr,ldn,promo,sfb,npl,all,24m,pr2,u30,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
Offer ends 16th October.


Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March.
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145Mb24£28.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,yttopx,pr2,u30,
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
Offer ends 16th October.


Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March.
More Info.
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300Mb24£30.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,ufb,npl,all,24m,pr2,top-10,u30,
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
Offer ends 16th October.


Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March.
More Info.
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500Mb24£33.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,ufb,npl,all,24m,pr2,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
Offer ends 16th October.


Broadband only. No phone line is required. No Price rise in 2024. Plusnet are freezing their prices for new customers until 2025. Price Increases by £3 each year on 31st March.
More Info.
Close

900Mb24£41.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,ufb,npl,all,24m,pr2,
Vodafone Full Fibre 80 Broadband

Vodafone Full Fibre 80 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 11 Oct.


Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3.
More Info.
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82Mb24£22.50 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,u30,
Vodafone Superfast 150 Broadband

Vodafone Full Fibre 150 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 11 Oct.


Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3.
More Info.
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150Mb24£24.50 View Deal voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr1,u30,
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 11 Oct.


Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3.
More Info.
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500Mb24£31 View Deal voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
Vodafone Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 11 Oct.


Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3.
More Info.
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900Mb24£30 View Deal voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Vodafone Gigafast 1G Broadband

Vodafone Full Fibre 1.8Gb Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary.


Additional £2 p/m off for existing mobile customers. Upgrade to Pro II packages to get automatic 4G Broadband Back-up in case the broadband line goes down. Vodafone Xtra add-on available which gives you Apple TV 4K, 24 months of Apple TV+ and Unlimited Anytime calls to UK landlines & mobile. Increases annually on 1st April by £3.
More Info.
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1.8Gb24£62 View Deal voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr4,
TalkTalk Fibre 65 Broadband

TalkTalk Fibre 65 Broadband
£0 Set-up fee
Free Setup and £50 Gift Card included.


Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £60 installation charge if a new line is required.
Phone: +£12 for Unlimited UK calls, +£7 for International Max calls for 6 months then £14.
More Info.
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65Mb18£28 View Deal ttalk,bb,t3,t7,promo,openr,ldn,pr2,sfb,all,18m,u30,
TalkTalk Fibre 150 Broadband

TalkTalk Fibre 150 Broadband
£0 Set-up fee
Free Setup and £50 Gift Card included. Offer ends 11 Oct.


Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £0 set-up cost. £60 installation charge if a new line is required.
More Info.
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152Mb18£28 View Deal ttalk,bb,t4,t7,promo,openr,ldn,pr2,sfb,all,18m,top-10,u30,
TalkTalk Fibre 500 Broadband

TalkTalk Fibre 500 Broadband
£0 Set-up fee
Free Setup and £75 Gift Card included. Offer ends 11 Oct.


Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £0 set-up cost. £60 installation charge if a new line is required.
More Info.
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525Mb18£35 View Deal ttalk,bb,t5,t7,promo,openr,ldn,pr2,ufb,all,18m,npl
TalkTalk Fibre 900 Broadband

TalkTalk Fibre 900 Broadband
£0 Set-up fee
Free Setup and £100 Gift Card included. Offer ends 11 Oct.


Special offer: New customers only. Online only. 18 months reduced price. Prices may vary during contract. Free router. £0 set-up cost. £60 installation charge if a new line is required.
More Info.
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944Mb18£45 View Deal ttalk,bb,t5,t7,promo,openr,ldn,pr3,ufb,primo,all,18m,npl
Gigaclear Full Fibre 400 Broadband

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4. Check the Vodafone Broadband Router Status Lights

Check the Vodafone broadband router is not displaying any red or amber warning lights. You can check the status by swiping your hand over the top of the broadband router.

The internet light should be on and solid green (not flashing). If the Internet LED is flashing red, ensure all cables are firmly plugged in.

Vodafone Broadband not working - check status lights
The Internet light should be on and solid green

 

Check that the Power LED is not flashing rapidly

Vodafone Broadband not working
Power LED should not be not flashing rapidly

If the Power LED is flashing rapidly, there is a fault. Restart your broadband router and if there’s no change, contact Vodafone.

5. Test Wireless vs Direct cable connection

If there are no errors with any of the status lights, plug your PC or laptop directly into the Vodafone broadband router and check if you can connect to the internet.

The issue may be with your wireless network if you are able to access the internet when directly connected. Check that the Wi-Fi light at the top of the router is green or flashing green. This confirms that the Wifi signal is being broadcasted.

Restart the router if the Wi-Fi light is not on or is red. If a restart of the Vodafone router does not work, you may need to factory reset your Vodafone Broadband router.

If your Vodafone broadband is still not working, refer to the Vodafone broadband support guide for more in-depth troubleshooting.

6. Check your Vodafone Sync speed
Follow the instructions below to download the Vodafone broadband App to check your Sync Speed.

The Sync Speed is the speed of the connection from the exchange to the Vodafone router in your home.

The speed measured will be sync speed and not the speed of the Wi-Fi in your home.

This is a valuable check to see what speed your Vodafone Router is receiving.

This reading will help shed a light on whether the problem is on your internal home network or the Vodafone connectivity outside your property.

You can run a broadband speed test to compare the results.

Note: If your sync speed is less than the minimum guaranteed on your broadband package, you will receive a 15% discount. You can claim the discount within the Vodafone App (links to download the App are above)

  • Vodafone Home Broadband Superfast 1 (up to 38mbps) has a minimum Speed Guarantee of 25mbps or money off your next bill
  • Vodafone Home Broadband Superfast 2 (up to 76mbps) has a minimum Speed Guarantee of 55mbps or money off your next bill.

How to check your sync speed on the Vodafone broadband App

  1. Download the Vodafone App – Android | IOS
  2. Open the App and follow the on-screen instructions to pair the app to your broadband
  3. Once paired, Select ‘Info & Support’ and you’ll see the sync speed to your router.

Vodafone broadband test your sync speed

How to check your sync speed on your Vodafone broadband Router

  1. Open a browser and type 192.168.1.1 to open your Vodafone router’s online portal.
  2. Enter the password ‘vodafone’ when prompted (unless you’ve changed it)
  3. Once you are logged in, you will see your sync speed displayed alongside an image of the router.

You can start a chat directly with a Vodafone representative from within the App if you find that you are not receiving the minimum speed guaranteed.

How to optimise your Vodafone Wi-Fi broadband connection

Vodafone Broadband Frequently Asked Questions (FAQs)

FAQ - vodafone-broadband-not-working

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How do I change the Wi-Fi channel on my Vodafone broadband?

If you find that your Vodafone broadband is not working or is extremely slow, you can change the Wi-Fi channel to a less congested channel.

On the Vodafone App

  1. Open the Vodafone Broadband app
  2. Select WiFi at the bottom of your screen
  3. Click on Advanced Settings
  4. Scroll to the Performance header
  5. Select Channel Selection on the respective network you wish to change

Using your computer

  1. Connect your  Vodafone router with an Ethernet cable or  via WiFi
  2. Open  a browser and enter 192.168.1.1
  3. Log in using your router password or type Vodafone (if you haven’t changed it)
  4. Choose Expert mode in the top right of the screen
  5. Choose WiFi from the red banner
  6. Choose WiFi Settings from the tab on the left and you will now be able to change WiFi channels
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How do I run diagnostics on my Vodafone Broadband?

The Vodafone diagnostic utility can be used to run basic tests to check for any connectivity issues on your Vodafone broadband.

  1. Open a browser on your PC and go to http://192.168.1.1/
  2.  Enter your password. The default is vodafone.
  3. Make sure that ‘Basic Mode‘ is selected in the top right-hand corner of the router settings page
  4. Click on ‘Status & Support’
  5. Select ‘Diagnostic Utility’ from the left-hand menu
  6. Click on the ‘Diagnose” button under the ‘Automated diagnosis’